Al Houreya - Heliopolis, Sheraton Al Matar, 카이로, 이집트호텔정보 보기
여행 날짜에 예약 가능한 객실이 있는지 확인해 보세요!
트립닷컴 가격 보장제
1박
르 패시지 카이로 호텔 & 카지노 리뷰
4/5
아주 좋음
리뷰 117개
평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.2
시설3.8
서비스3.9
청결도4.0
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정렬 기준:
모든 리뷰(117)
높은 평점 리뷰(104)
사진/동영상 리뷰(25)
추천하는 숙소(15)
공항과 가까움(10)
편리한 위치(10)
픽업/샌딩서비스 이용가능(8)
시설 괜찮음(8)
편리한 교통(8)
클래식한 분위기(5)
평점 낮은 리뷰(13)
리뷰어
디럭스 가든 뷰 더블룸/트윈룸
투숙일: 2024년 4월
친구
리뷰 1개
5.0
/5
강력 추천
작성일: 2024년4월22일
前台實習生給我們換房間有點不熟練,其他都不錯,早餐略顯摟搜半自助吧哈哈,衞生也可以。
번역
익명 사용자
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 4월
출장
리뷰 15개
2.0
/5
작성일: 2024년4월15일
房間比較小,就是離機場近,但其他一塌糊塗,前台工作人員態度極差!不推薦
번역
Parahant Sharma
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 3월
커플
리뷰 1개
5.0
/5
강력 추천
작성일: 2024년3월24일
Best location near airport.. Comfortable stay though old construction. Good breakfast choices as well.. Recommend for this budget (INR 9000)
번역
리뷰어
디럭스 가든 뷰 더블룸/트윈룸
투숙일: 2024년 3월
개인
리뷰 7개
4.5
/5
훌륭함
작성일: 2024년3월15일
Всё отлично, кроме удобств, сломан унитаз, невозможно было сходить в туалет, салфетки и бумага плохого качества, всё немного старовато, пока бы сделать ремонт. Но зато это удобное место возле аэропорта, отличное обслуживание! Еда вкусная, завез автобус в аэропорт
번역
Shuke-
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 3월
커플
리뷰 23개
5.0
/5
강력 추천
작성일: 2024년4월16일
非常好,就是安檢很麻煩
번역
리뷰어
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 3월
커플
리뷰 1개
4.5
/5
훌륭함
작성일: 2024년3월8일
Perfect lodging for a layover. We did not experience our included breakfast but did dine Italian the night before upon arrival. Food and service were average.
번역
리뷰어
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 3월
가족
리뷰 1개
2.0
/5
작성일: 2024년3월9일
This has to be one of the worst experiences we had with a hotel.
We made the reservation for 3x adults including breakfast. For my mom 65, my dad 74 and me 28.
1. We enter the hotel and we had to scan our bags like all security in Egypt. Nobody approached my elderly parents to assist them with their luggage’s (bell boys) once we crossed security one sir with eye glasses stood behind our bags waiting for a tip. Which of course we didn’t give as he never assisted.
2. We reached the hotel at 12:30 and the receptionist told us the check in is at 14:00 and that she’ll try to give us a room before that. During this time we saw several families laying in the sofas as they were on the same situation. At any point any of the staff approached to offer welcome drinks or to let us leave our luggage somewhere to go grab a bite.
3. At 14;00 we finally got our room at the 1at floor which is located next to the staff, kitchen, and it department. The room had 2 single beds only. For 3 adults. My mom went to the reception to ask for a bigger room to actually make 3 adults fit. At this point the hotel finally offered the welcome drinks to apologize. Which we never received even.
4 after 1 hour they gave us the key to a queen size bed and their solution was to bring an extra single bed for my dad. They told us is coming right now. We waited over 4 hours for this bed to arrive since we got the key from our new room. Over 5 hours since we’ve arrived at the hotel at this point! And after 2 calls to reception which every time we called they hang up the phone saying” it’s coming”. searching for housekeeping staff at the corridors and contacting the manager directly. The bed was the mattress holder. It was not even a mattress for a 75 year old person.
5. The hotel is beautiful with the most horrendous service. At the restaurant you feel not welcome, approached, never saw a single smile from any of the staff: from bell boy, receptionist, manager; waiters, even housekeeping. Miserable staff only that take it up on the customers.
6. During midnight someone tried opening the door which for our luck was locked so they were not succesful. We could tell was staff from their language plus we weee next to three staff offices including housekeeping room.
7. At the check out with zero additional bills to pay. The staff make you wait over 15 minutes for nothing. Rudeness as they knew that we had to be at the airport just to let us wait those 15 minutes and say: ok that’s it. And start laughing immediately.
Cannot recommend this hotel to any family or anyone who values money for that matter. Worst money spent omg Egypt on a 5 star hotel.
번역
Wowqi
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 3월
친구
리뷰 5개
5.0
/5
강력 추천
작성일: 2024년3월8일
環境:不錯
服務:不錯
設施:不錯
번역
리뷰어
스탠다드 가든 뷰룸 더블침대 또는 트윈침대
투숙일: 2024년 2월
개인
리뷰 4개
3.7
/5
작성일: 2024년3월17일
Great location. It had a lot of options in terms of food.
Might not be the best option if you want to see the city center since it is about 20-30 min.