워터마크 럭셔리 오션프런트 올 스위트 호텔(Watermark Luxury Oceanfront Residences)

Arrived and room had mechanical problems with HVAC, fans, remotes for the television. Asked to speak to a maintenance technician to address the problems, hotel staff became very obnoxious with me. Was eventually switched to a new room that had the same problems and more. Left within an hour of arrival and am working on a refund due to the unsafe and poor conditions of the rooms causing me to have to find a new hotel to stay at.

Very outdated apartment hotel, poor maintenance, full of water breaks or no hot water in the showers, the water taps in the shower are falling apart, window not connected, Wi-fi does not work well everything is very old, old TV with almost no sound. On the other hand, the reception staff are very nice and kind, the room cleaning staff are very nice, the hotel is located on the sea. Bottom line - this is a very, very outdated hotel that must undergo a general renovation.

Loved the potential of the property, but needed some TLC

Overall the property is decent but it's starting to fall apart. No hot water at times, water leaking from bathroom ceiling, Appliances are old and dated, TV HDMI ports are rusty looking and do not work. They also have a huge ant problem and roach problem. The staff is friendly and will do their best to accommodate your needs. Security guard is usually sleeping on night shift. The area of Cabarete is pretty safe but still don't want to see my security sleeping most of the time in the front lobby. The best part about this place is the location. It's literally right on the beach. Even with that, they still have a lot of work to do on this place. It has sooooo much potential to be amazing. Just needs a little TLC. I've stayed at this location for the last 5 years at least 1-2 times a year but I think its finally time to move on. I've found another place also in Cabarete that's well taken care of and up to date with modern amenities.

The view and location and large deck are the stars of the show here! Yes, the kitchen shows a bit of wear but is clean and very functional. Would definitely recommend!

Excellent stay at the watermark. Location cannot be beat. Friendly staff. Housekeeping everyday.

We liked the outside appearance of the property as well as the apartment's size. The apartment itself appears to be a bit dated and could need a touch-up. Communication was ok after reaching out. Didn't really have information how to check-in until the day when we were supposed to stay there. Everything was smooth upon arrival though and somebody walked us up to the apartment. The amenities are limited. There is a nice pool but both hot tubs on the top of the building were cold. The location of the property is right on Kite Beach, however, about a 20 minute walk to downtown Cabarete.