Tuong Khanh
2024년 4월 1일
Ordered 2 nights at Ruby Hotel when I arrived I told them my booking number and that I booked through ********** app. They said that they do not have any collaboration with **********. I then showed them confirmation mail and even contacted ********** customer service and informed them of my situation. I ended up paying twice for 1 day and received no refund nor help from **********.
Bad experience
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