Where to begin with this place? If you're considering staying here, think twice. The only positive thing about it is the location. Apart from that, it's a bit of a letdown. Before we arrived, they bombarded us with multiple lengthy emails detailing a list of rules and hefty fines for any transgressions. Forget your key? That'll be at least $150 to sort out. The rules and fines were excessive and gave off a rather unwelcoming vibe. But, they conveniently forgot to mention the ongoing construction next door, which started up bright and early every morning. The WiFi was abysmal - I've had faster speeds on dial-up. And don't expect any small conveniences like shampoo or paper towels; it's strictly BYO everything except toilet paper even though it is advertised as an Aparthotel. For a five-night stay, we found ourselves rationing supplies like sugar and dishwashing tablets (only provided for the first couple of days). Our courtyard was the main walkway to the pool and constantly busy with people passing through, making privacy a luxury. On top of all this, the night before check-out, we received an email listing all sorts of fines - some as ridiculous as checking out 15 minutes late, and subsequent fines for every additional 15 minutes; fines for not stacking the dishwasher, and fines for not starting it. It felt unnecessarily strict and left a sour taste in our mouths. Overall, save your money. There are much friendlier and better-maintained apartments in Byron Bay for the price they're asking here. Unless you enjoy being micromanaged by rules, dealing with patchy WiFi, and feeling like an inconvenience, steer clear of this place.
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