I honestly find it hard to understand how they can charge so much for such a poor hotel. The rooms and especially the bathrooms are very old and low quality. The mosquito net around the bed does not close and I had mosquitoes buzzing around my head the whole night. The food in the restaurant is very poor and very slow to serve. It took them 20 minutes to make an omelet for breakfast. The ATM outside the reception almost never works. Frustrating. It's ok for a couple of days stay, but the price is outrageous for the service you get.
번역
zhaoxdong
투숙일: 2024년 12월
커플
5.0/5
강력 추천
작성일: 2025년1월12일
My wife and I spent a night here during a recent trip to Burundi. I rated it as a 5 because it’s really nice by Burundi standards. If it were elsewhere, I’d probably give it a 4. Our room was pretty basic but everything worked. It had AC which is not a given in this region. They have a very nice lap pool with lots of tables and chairs around it. They have a pool bar and a restaurant with the same menu. The restaurant has some outside tables that are just a few yards from Lake Tanganyika. We had breakfast and dinner at the restaurant. They have a varied menu for dinner including some African dishes. Both the food and the service were very good. For breakfast they had a nice buffet with lots of fresh fruit, baked goods and African dishes that were good. We were able to pay for dinner with USD at a favorable exchange rate. It saved us a lot of $. Note that if you charge meals/drinks to your room you will be paying at the official exchange rate. Overall we were happy with our stay and thought that this was a good choice for Bujumbura.
번역
리뷰어
투숙일: 2024년 7월
기타
5.0/5
강력 추천
작성일: 2024년8월16일
All staffs were so kind. And we enjoyed the beautiful view. In the morning, we saw hippo in front of my room . That was amazing. And when we have breakfast we met another hippo. Food was good too. My son really enjoyed swimming in the pool. If I have a chance I 'd like to come here again.
번역
리뷰어
투숙일: 2024년 6월
기타
4.0/5
아주 좋음
작성일: 2024년7월5일
Stayed here for 2 x 1 night, as it is fairly convenient for the airport. The hotel is very comfortable, with a good double bed, a hot shower and a decent restaurant. The on site ATM was not working whilst we were there. Unfortunately, Lake Tanganyika has risen as least 2 metres recently, which has eaten up the beach, with the lake water almost lapping the pool area. Given the proximity to Bujumbura, it is probably not wise to swim in the lake. There are 2 pools though, which although we did not try them seemed popular enough.
번역
리뷰어
투숙일: 2023년 12월
기타
3.0/5
작성일: 2024년1월9일
The staff are lovely--really kind, fun, accommodating and experience-oriented. They were a highlight. The overall resort is quite picturesque, and I enjoyed dining poolside each evening. The pizza at the restaurant is outstanding, absolutely delicious and rivals even the best of Italy. The downside? The rooms are inconsistent--I stayed in two different ones at different times. They tend to be darkish, and mildew-smelling, and there is visible mildew and maybe black mold (?) near the AC and in the shower area of some bathrooms. The beds feel a bit dated and hard. However, they are otherwise clean--spotlessly mopped, clean toilets, sinks, etc. So, a bit of a mixed bag. Places like this are expensive in developing countries in Africa, so, don't expect what you might get in, say, Europe or east Asia or South America for these prices. I still recommend this place because of the excellent, caring staff and the fun and tasty restaurant.
번역
리뷰어
투숙일: 2023년 11월
기타
5.0/5
강력 추천
작성일: 2023년12월1일
This hotel was actually the highlight of my stay in Bujumbura. It has a nice lush garden, comfortable rooms, a fantastic view of the beach, a good restaurant and an ATM. Everything is very convenient and you don't have to get out of the hotel for much. Only point to be improved: the souvenir shop could have more stuff (they didn't even have fridge magnets of Burundi)
번역
리뷰어
투숙일: 2023년 8월
커플
2.0/5
작성일: 2023년9월8일
I’ll start by saying that the check-in process was ok. Check in starts at 12pm which is awesome. I reserved a junior suite for a 3 night stay. I was required to pay for my entire stay at check-in. The room had poor air circulation & smelled of mildew. The mosquito net was discolored & dusty. There was visible dirt & dust on walls. But my biggest issue was the bathroom. On the walls you could see mildew/mold that had been painted over. I requested via *********** to check-out the next day as I didn’t want to be moved to another room. The hotel accommodated my request to check out & refunded me appropriately. Other than that, the beach is great & nice to sit on. Food service takes a bit of a wait (over 1hr) but the buffet breakfast was nice & easy. I definitely wouldn’t stay overnight but I can see why people might visit just for the beach.
번역
리뷰어
투숙일: 2023년 6월
기타
3.0/5
작성일: 2023년7월1일
Stayed for 2 nights in different rooms. Overall, the experience is very inconsistent, but there were some similarities: - wifi is hit or miss. Don't count on it to do any work-related stuff. - AC in the rooms is paltry - mosquito nets around beds - fridges in the rooms (one of them didn't work and had the plug sitting in standing water) - water bottles provided - restaurant service was really really slow (i.e., 45-60 minute wait), but food was fresh and hot - breakfast had a decent selection, but never asked if we wanted any made-to-order eggs or anything The inconsistencies: - one room had no hot water but the other room did - second room had leaking bidet that staff just threw a towel on the floor. We shut it off and that solved problem. Had to call for clean up. - garbage can in bathroom not emptied in one room and was filled with used female sanitary products. - one room had great water pressure in the shower and the other room was so-so Overall, this is supposed to be a 5* property, but was the worst quality of the hotels we stayed at in 4 countries in this region (including another property in Gitega). it appears all the NGO/missionary people stay here.
번역
리뷰어
투숙일: 2022년 12월
친구와 여행
4.0/5
아주 좋음
작성일: 2023년1월31일
Great location near Tanganyika. Provides excellent view and cool breeze. Meals are great with the exceptional coffee of Burundi. An opportunity to see Hippos. Secured car park and excellent customer service from the amazing and ever helpful staff. The pool side is excellent for business meetings.
번역
리뷰어
투숙일: 2022년 12월
출장
2.0/5
작성일: 2023년1월31일
I stayed here for a weekend. Bad idea. I was assigned a very very old room (there are newer rooms and some have been renovated). I spent a miserable night in this room. I asked to be switched to a different room and thankfully the next day, I got moved to one of the renovated rooms... which was a little better. Getting a simple meal over the weekend was torture... the waiters were busy serving all the people coming in from the community to use the restaurant and the pool. The food is good, but way too expensive. What I enjoyed the most about my stay was the variety of dishes offered for breakfast. The staff is also friendly and helpful.
번역
숙소 답변: We are very sorry for your desappointement,all your observations will be taken into account and will help us to improve our service.We will make your next stay to our hotel wonderful