햄프턴 인 & 스위트 오스틴 사우스/부다(Hampton Inn & Suites Austin South/Buda)

The mattress on the bed is very thin and too worn out. Needs to be replaced. The room was fine, and clean, but the bathroom smelled like mold. I was awake at 3 am listening to the goings-on next door, loud talking and laughing - I had to call the front desk to get them to deal with it. The carpets are worn. It's an old hotel. It needs to be remodeled. I probably won't stay there again.

My family and I were visiting for the weekend. The front desk staff was great. Check in was a breeze and the property was clean.

Esther at the front dest was the best! She went above and beyond to accommodate our requests and was super friendly and understanding. The hotel was quiet and clean, though our bathroom could use a little TLC, overall it was a great stay.

Liked: Staff was friendly and helpful. Disliked: Property needs serious refresh. Looks like it hasn't been updated in 20 years. Grout was missing in bathroom. Mildew above shower. Furniture was nicked and wobbly. Your competition is taking care of these things.

Late flight arrival from overseas so needed a break before continuing on and this was a great place for the break to rest and recharge. Meghan at the front desk was extremely efficient and helpful at checkin.

The rooms were not quiet. we had loud people all around us and people in the halls in the middle of the night. Staff was good and friendly. Location is good.

As always, Hampton Inn continues to be a quality hotel. Although the room wasn’t available right at the check in time, the clerk was communicative with time frames for those waiting and when I called to check if ready, it was go to go. Smelled good upon first entering the lobby. Cookies and coffee available upon checking in. Sizable room. King size bed comfortable. Plenty of room in the bathroom and the shower had good pressure. The tub portion was a little noisy and possibly outdated. That’s my only complaint. Plenty of restaurant and store options around the property, including a Walmart close by.

This was truly a much disappointing stay and the first time I have ever had to leave an unsatisfied review, having booked, pre paid and had confirmation of my king suite more than one month prior to my stay, I was made aware upon checkin that all the suites had been sold out and I would therefore be given a standard 2 queen room instead?! needless say I was extremely disappointed and was very dissatisfied with the customer service I received by the hotel staff upon arrival , granted the hotel is very nice and clean I had only wished I had received what I had paid for , not too much ask ?

Very clean.....house keeping failed to refill in room cofee packets all three nights. 2nd floor ice machine not working.