부카라망가 Las Nacumas Park 근처 호텔

쇼핑 센터 건물의 훌륭한 위치. 훌륭한 전망, 완전 추천

la pregunta que le hicimos a la de recepción y que porque no había fiesta de San silvestre. Razones para ella suficientes y echarnos de su hotel. Me parece una falta de respeto que una gerente comercial se ponga en esa posición y no llame primero al huésped a indagar que pasaba sino tome decisiones por una niña que su actitud lo dice todo. El hotel es moderno, es lindo, cuenta con piscina, con spa. En el restaurante y en cabeza del Sr. Carlos muy buena atención, comida deliciosa, el personal de aseo atento solamente las chicas de recepción y sus gerente comercial harán que el negocio fracase si siguen así, dónde no les importa que opine el cliente y los echan literal sin importar y si con una actitud soberbia. Si van a hospedarse recuerden no decir ni preguntar nada los pueden también sacar... Por cierto... - Nunca pidieron carnet de vacunación aunque si tienen avisos que lo piden... - después del incidente de nuestro carro si fueron capaces de poner una cinta amarilla y un cono para señalizar que no deben bajar carros - Llegando a Bgta se reviso el carro y si se vio afectada una llanta y un soporte de motor cosa que el hotel no responderá porque se lavan las manos de cualquier situación. Lastima....

The front desk was very professional and cordial. The spa was wonderful, the massage lady was excellent!! Room service was efficient! The whole experience was fenomenal! They even order some stuff from the pharmacy and brought them to my room !! I have some friends that visit me and didn’t have am issue with the hotel personnel!! I love Dan Carlton Bucaramanga!!

I stayed in this hotel for one night in order to catch a plane the next day, so I didn't have too much expectation. However, it is a comfortable and quiet place even though it is on a busy street and with a lot of guests during the Holy Week. The room has a big space for me to put my luggage and move around (ususally it is placed with unnecessary furniture). It doesn't use carpet which I feel very clean and fresh. Staff are very lovely and helpful, which excess the 3.5 hotel service. 2 things I would like to mention for improvement. The breakfast seating was a little chaotic. When I went back to my table after taking some more food, someone took over my table already. I think Hilton should be experience enough to have system to avoid it. Another thing is the hot chocolate. I ordered one cup at night in the restaurant. It was tasteless. I mean, it was a little sweet, thick and brown, that's it. There's no taste of chocolate at all. Next morning, I found that it's same as the one in the free breakfast. Shouldn't a better quality can be served for a cup of 6,000 cop hot chocolate in Hilton? Especially in Colombia where you can get good hot chocolate in local cafes. Anyways, it's a great stay, Breakfast area is small but it has a lot of choices and the food is fresh and delicious. Everywhere is super clean. There are also many restaurants around and it's easy to get food at night.

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