On service, they stop serving breakfast at 9am and cannot bring breakfast to your room so be ready to wake up early in order to get breakfast. Also how it was communicated to is was not polite. They really don’t go out of their way to help. Cleanliness was ok, I just wish they would leave our personal effects alone. They would move our stuff into drawers and handle/move around all our personal effects. Value was ok, but taking loadshedding into consideration, there was a huge reluctance to switch on the generator, which they have. Location is very good and convenient. The bed was comfortable, only that in winter more heating options should be made available. We had to buy hot water bottles to supplement the radiator on the wall as it wasn’t sufficient. Rooms were ok, the room we got was different from the one we booked and no communication was made to us on that but the room was fine.
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