브뤼셀, 셍껑뜨네흐 공원 근처 호텔

Small but comfortable room in a good location right near a subway. Front desk was prompt and curious and overall a good value for the money! A few kilometers from the center but still near a bunch of nice cafes and restaurants.

Extremely disappointed on our 3rd anniversary We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel. We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us. When we arrived we were told there was no parking (although we specifically looked for that before booking and hence that’s why we chose that hotel). We have been given the keys for our room afterwards. From the corridor you could see the door was opened before we went in. Crums on the floor, and the cleaner turned up shouting that it “was clean” in french. Went to reception to request to be moved. We went to our second room. The first thing you could notice when entering the room was the smell of cigarette. Whoever stayed there before us, smoked. The aircon did not work so my partner s been freezing the whole time. We went again to the reception and we have been given the third room. Finally the third room was cleaner, but the aircon still didn’t work. They had a small heater from Rowenta to heat the room. In a 4 stars hotel!!!! Also, were we were, the balcony door would no lock so in terms of safety, that was not great. I want to thank to Simona for finding my coat as I have left it in one of rooms while switching rooms. She has been great in managing our situation and other guests at the same time. Just to add: how a 4 star hotel has only 1 receptionist checking in, running up and down, dealing with complaints etc. all at the same time? Or one cleaner whom is expected to clean all the rooms and not miss anything? The only thing that keeps this hotel open are the receptionist and cleaner. There was no management whatsoever. How is it safe to only have one person at the reception? For a 4 star hotel, the experience was awful, we will definitely not return and we won’t recomend this hotel to anyone especially if you have children. Unless you want them to freeze in the rooms. Luckily we chose, for our trip to spend each night in a different city, therefore we havent booked this one for more than one night.

With a stay at European District Studios in Brussels (Upper Town), you'll be within a 10-minute drive of La Grand Place and Royal Palace of Brussels. This apartment is 1.8 mi (2.9 km) from European Union Parliament Building and 2.4 mi (3.9 km) from Avenue Louise.Make yourself at home in one of the 14 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas.

A nice hotel, friendly personal and clean. Sadly the breakfast times were absolutely confusing. The breakfast time we were told, was written next to the lift and in the room - all are different. The worst breakfast was always never prepared on time so it was difficult to plan you sightseeing/business day proper or you’ve to leave without breakfast.

Avoid! Avoid! Avoid! Terrible customer service from Bien and management. I stayed here 22nd July 2022 for four nights and specifically requested twin double room but got given a double. When I came back downstairs to request to change my room the receptionist Bien said it will not be possible and I have to stick with it instead of finding a solution to this problem. A very lazy receptionist with no manners or professionalism who just sits in the office and plays video games all day. I even had to come back downstairs again for extra duvet and bedsheets. Upon arrival to the room I was staying in 408 was extremely messy and disgusting! The carpet, bedsheets, furniture was all stained everywhere! And Television remote was not working. I am very sure the stains on the bedsheet is a bed bug which looked like it had been squished. This is the worst service, I even paid extra €30 for late checkout but they still kept knocking on my door fifteen minutes early invading my privacy saying late checkout time is approaching. They will do anything to try and rush you to leave. I was promised a refund from Bien (lazy no good receptionist) and after two weeks I had to keep chasing them for my full refund but they deliberately refunded someone else which was not my name and then when I told them it’s the wrong person and not me, they refused to give me my full refund. I am now in the process of opening legal case against Diamanté suites for this shocking behaviour. Do not stay here! They have no customer service skills!

도심에서 불과 10' 거리에 있습니다. 괜찮은 호텔, 매우 넓지는 않지만 발코니가있는 유럽에서 몇 안되는 호텔 중 하나입니다. 따라서 4 성급. 체크인 및 체크 아웃이 쉽습니다. 아침 식사는 내가 지불 한 가격에 제공되지 않았지만 일반적으로 돈 숙박을위한 가치였습니다.

우리는 그룹을 위해 여러 방을 예약했고 일반적으로 호텔과 객실은 훌륭해 보였지만 슬프게도 그것은 단지 외모였습니다. 침대가 너무 푹신하고 조명이 제대로 작동하지 않습니다. 방의 조명이 켜지지 않으면 욕실의 조명을 수 없습니다. 또한 조명은 원할 때마다 아무 이유 없이 켜고 끄십시오. 때로는 그냥 켜지 않습니다. 물도 이렇습니다. 끓는 물이나 얼음처럼 찬물로 샤워를 하면 그 사이에 아무것도 없습니다. 나는 확실히이 호텔을 추천하지 않을 것이며 아마도 3 개의 별은 2 개와 같습니다. . .

매우 멋지고 재치있는 호텔이었습니다. 장소는 관광지에서 조금 먼 그러나 메트로 나 철도에 가깝고 적당히 편리했습니다. 직원이나 룸 클리닝 여러분도 매우 친절하고 친절했습니다. 아침 식사도 스스로 구운 와플이 있고, 맛있었습니다. 브뤼셀에 여행을하면 또 이용하고 싶습니다.

2023년 1월 중순에 2박을 여기에 머물렀습니다. 호텔은 많은 공사가 있는 거친 지역에 위치하고 있지만 많은 대중 교통 연결이 있는 주요 기차역까지 도보로 단 5분 거리에 있습니다. 도시의 다양한 관광지까지 도보로 약 10-20분이 소요됩니다. 근처에 편의점과 식당이 있습니다. 직원들은 괜찮았지만 지나치게 친절하지는 않았습니다. 싱글룸은 작았지만 깨끗하고 가격도 적당했습니다. 벽에 난방/AC 장치가 있었지만 버튼 하나가 없어 작동하지 않는 것 같았습니다. 온도는 괜찮 았습니다. 작은 책상과 의자가 있었습니다. 샤워실과 세면대는 방에 있었고 화장실은 작은 옷장에 있었습니다. 창문이 좁은 환기 샤프트로 열리므로 다소 어두웠습니다. Wi-Fi, 조명 및 TV는 잘 작동했습니다. 나는 아침 식사 비용을 지불하지 않았다. 훌륭하지는 않았지만 트릭을 수행했습니다.

The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.