아메리카스 베스트 밸류 인 브라운스빌(Americas Best Value Inn Brownsville/Padre Island Highway)

Good 🤙🏼🤙🏼

We booked a reservation and when we called to confirm our booking. The hotel personnel told us we didn’t have a booking so we had to go somewhere else last minute. However, they charged us a no-show fee. Never experienced this from a hotel ever. Will never try to stay there again.

I didn’t like that I was asked to pay for a copy of my receipt; the key lock card for the door didn’t work very well. Sometimes it would take 5 min to get the door opened.

The mirror had a crack in the room, the remote was sticky and nothing would clean it! I had to go buy clorax wipes to wipe down the room and spray Lysol for the smell. The ironing board cover was filthy with some brown stains. The towels smelt horrible……. The property had repairs and the debris was still near parking area so we had to be careful when loading and in loading our car. We had to be careful not to step on broken tile or counter tops as we walk to surrounding restaurants……

The first thing we noticed was the floor was not swept/mopped. It was real dusty and the fixtures, bed frame etc were extremely dusty. The room had a musty smell that did not go away even after the AC was on. The ironing board had wires sticking out damaging my clothes. The mini refrigerator was dirty and the freezer was over iced. I was not expecting a five star hotel here, but I was expecting more.

When I booked the property, they said they had three rooms available. When I got to the property they only had one room left and it was a smoking room, which never said anything about a smoking room when I reserved. There was leftover food in the refrigerator from the previous guests. There’s no soap on the soap dispenser in the shower and no shampoo or conditioner and soap dispenser so my daughter and I ended up showering with only water in the front desk. Attendant was a rude, and not helpful at all. I hope and pray I never have to stay in a place like this again horrible experience. Definitely not even worth a dollar.

Saw a roach upon entering the bathroom. The smoke detector was off of the wall snd had no battery to put it back on the wall. The comforter had burns in it. And the breakfast options were very limited. It didn't seem like it had been cleaned between customers and the soap dispensers were all empty.

The staff rejected our request for an extra towel and extra pillow. There were these people staying beside my room who were fighting and making so much noise until 4-5 am. This is a very cheap and low quality motel even though the price was expensive. The worst experience I ever had.

Assigned room floor was wet, commode base was crack.