키리아드 리옹 에스트 - 브롱 유렉스포 르 코타주(Kyriad Lyon Est - Bron Eurexpo le Cottage)

mauvais accueil, aucun professionnalisme ,chambre pas prête. Et se permet le tutoiement .donc un peu déçu.

Back in Early November 2019 my family and I were passing by Lyon when we needed a place to stay. As we went to other hotels we encountered all the hotels booked. Until we came across this hotel had room for us. Thank goodness. We arrived in the middle of the night and had no issues communicating. The room was comfortable and beautiful. We had been on the go the entire time we were in Spain and France that we ended up staying a bit longer than expected. The property was a delight to be in during our stay. Even with the language barrier we found the staff delightful. I would love to return and will stay in this property once again. THANK YOU FOR THE HOSPITALITY. ***

We stayed there for a concert. We arrived at 4:00 and 20 people were already waiting for a room, some of them more than 3 hours. They had been having problems with staff and could not give clean rooms to customers. We were given a dirty one, with the promise it would be cleaned during our concert. The store was closed and blocked. Fortunately, a nice cleaning lady told us to take the room she had just cleaned. The experience was unpleasant, but they did what they could. The problem is that it went on: we were told a wrong time for the breakfast, once there the following day, they were eggs but no egg cups, a boiler to cook them but no timer, no bread or croissants, they arrived 30 minutes later. For the check out, we were told we had not checked in... Coud be much better with just a bit more effort!

Clean, pet friendly, conveniently located, good value

Fint sted til rimelig pris.

Client fidèle depuis des années, nous avons été très mal accueilli par l’hôtel Après avoir demandé de modifier la soirée étape en uniquement nuit, on nous a forcé le règlement des soirées étapes quand même et malgré une proposition validée et signée, on nous a modifié les conditions de règlement, du vol ! Je déconseille très fortement cet hotel !

Service a l'accueil bon. La porte de ma chambre ne se fermait pas même après avoir tourné le loquet, une dame est rentrée vers 8h30 avant de se rendre compte que c'était occupé. C'est un gros manque de professionnalisme et une intrusion dans la vie privée des gens

Premier séjour dans un hôtel de la marque Kyriad et agréablement surpris par le service et les équipements mis à disposition. À refaire !

L'hôtel est bien situé vis-à-vis d'activités professionnelles dans le secteur de Bron-St Priest, et facilement accessible. Il est plutôt calme, très propre et à la déco moderne et sympa. Petit déjeûner suffisant, et un restaurant correct permet d'éviter de ressortir le soir, d'autant que le choix à proximité reste très limité. Seul regret : le wi-fi pas toujours présent si l'on est un peu loin du hall (dépend des jours...) Une bonne adresse pour quelques jours.