클라리온 호텔 브로큰 애로우(Clarion Hotel Broken Arrow - Tulsa)

Front desk was very helpful and kind. Has a bar inside and a restaurant right next to it. Kind of sad that the breakfast area isn’t open but they do offer a grab and go breakfast option to make up for it!

Bon hotel. personnels tres gentil

I paid online. But when I got to the hotel, they asked me to put in an extra $100 (cash), so that when I checked out, they would return that $100 to me. The next day, when I checked out in the morning, they told me they would call me. Give it to me so I can come back and get the money. But I waited until the evening and still hadn't received a call. When I went there to ask the staff, they seemed very upset and said they didn't have that cash to pay me. They found every reason to refuse to pay me. Again, while I was in the hotel room, I took good care of all hotel items. Towels, shampoo, and conditioner I all brought my own to use, not the hotel's, and before I checked out, I checked everything and it was very good. They made an excuse that they didn't have that cash to pay me. haha. they are so funny

My room had cockroaches, and mice. The parking lot had sooo many obstacles, it was hard to navigate through it. The claim that they had wiifii was a farce. I had to stand at the front desk to access any signal. The washcloths must have been in short supply . The continental breakfast was lacking adequate provisions.

We had three reservations We were locked out of our room BOTH nights and had to reactivate card. My son’s room was so filthy cancelled the room and went next door. Lady entered our room 10 minutes after we checked in thinking it was her room?? Came back from todays activities and room was not cleaned nor restocked had to have them bring out more. If you’re thinking about checking in here - just NO

I have stayed here several times. This time the hot water didnt work in the first room and there were a few roaches. The second day they moved us to another room ..hot water worked and no bugs. The staff was friendly though.

Great customer service, friendly, clean, accommodating and all around nice place to stay. Plus breakfast daily.

Plaster falling from shower ceiling, shower curtain rod very unstable, light fixture cover fell off and landed on my husband's head. Bed was terribly hard. We were 15 feet from the bar and they wouldn't shut the door. Loud music continued until 2 am. Will never stay at a Clarion again. Also the phone was not connected at all. What if a guest had no cell phone, and had an emergency? How would they call for help. Really disappointed in our choice of hotels. Huge waste of money.

The first room I was assigned to smelled horrible. I went to ask for another room and I was moved to another room. I was issued another room and what I thought was ok it was not. Slept in that room and come to find out the lock on the door did not work. So, I slept in a room where anyone could have walked in at any moment. Went back to the get another room until I was met with someone that kept slamming their door, small bugs in the bathroom, and the tub had grout in it. The staff was very pleasant but the place itself was horrible.