더 스타 그랜드 앳 더 스타 골드 코스트(The Star Grand at The Star Gold Coast)

room is exceptionally clean and well-maintained, with a comfortable bed that ensures a restful night's sleep. The hotel's service is top-notch, making the stay even more enjoyable. Additionally, the food served at the bistro is delightful and leaves a positive impression.

房間不大但很乾凈，房間服務人員工作專業禮貌，衞生間很小，有淋浴房沒有浴缸，總體感覺沒有五星級酒店的標準。早餐很一般，但性價比還可以。酒店整體水準比不上澳大利亞其他**酒店，但還是物有所值。

房間很大，而且設施很新，樓下的foodie開到很晚，非常適合度假，酒店的泳池非常大。對面就是商場，購物也很方便。

We certainly enjoyed our ladies' Christmas Weekend away. The staff were absolutely fantastic from the day we checked in and the day we checked out. Food and services at the hotel was 5 star, rooms always clean and very comfortable beds too. We will definitely be returning again.

I wanted to provide some feedback regarding my recent stay and the experience I had with your trip service desk. Overall, I had a positive experience, although there were a few minor hiccups along the way. However, I must commend your team for their prompt and efficient resolution of these issues. The trip service desk demonstrated world-class customer service. The representatives patiently and politely listened to my frustrations and concerns, and they were dedicated to finding a satisfactory resolution that would benefit both the hotel and myself. I truly appreciate their efforts in going above and beyond to ensure my satisfaction. This level of service was truly brilliant, and I am more than happy to recommend Trip.com to anyone looking to book their next holiday, whether it be a hotel or a flight. I have experienced firsthand how Trip.com takes excellent care of their customers and their bookings. The dedication and commitment to customer satisfaction are truly commendable. Thank you once again for your outstanding service. I look forward to booking my future holidays with Trip.com and enjoying the same level of care and support.

價錢真不便宜、 而且酒店安排給我們的房間已經比較殘舊、床褥比較軟、令到整晚都睡不好、房間 設備達不到五星級酒店標準、下次到澳洲黃金海岸玩、我會選擇其他酒店住宿。

星億酒店是黃金海岸最熱鬧的娛樂場，週末人山人海，裏面餐廳眾多，周邊交通方便。這次住了三晚，前台服務不錯，介紹得很清楚，在前台購買早餐25刀每人，比在餐廳購買便宜三分之一。房間整體還不錯，很乾凈，設施雖然不是最新潮，但也似乎剛裝修不久，床鋪舒適一般，有點塌，但床品不錯。在入住期間碰到一次大樓水管爆裂，空調停運，好在幾小時後就搶修完成。不滿意的地方主要是客房打掃，住三晚，每次早上按亮打掃燈，結果下午三四點都沒打掃，第二次特地關照了客房人員和前台人員，讓在中午前打掃乾淨，以便我們休息，結果直到下午三點半後才打掃乾淨，還沒放瓶裝水和牙刷。總體來説，如果英語良好、喜歡娛樂、不喜歡多走路的話，住星億酒店很不錯，隔壁的帝盛酒店和星星公寓其實也很方便，多走五十米就到星億了，但整個酒店羣到太平洋購物中心以及輕軌站，都要走十分鐘路

The staff need to be trained to a higher standard. Room was great except for directions to the compendium Bed was very comfortable.