만트라 사우스 뱅크(Mantra South Bank Brisbane)

매우 도움이되는 직원에게 확인하십시오. 편안한 침대와 침구를 갖춘 넓은 객실. 위치는 사방에 카페와 레스토랑이 있는 사우스뱅크의 중심부에 완벽합니다. 창문의 이중창은 기차 소음을 꽤 차단했습니다. (기차 노선이 호텔 근처에서 운행) 중앙 위치에도 불구하고 객실은 매우 조용합니다. 일부 가구는 약간 흠집이 나고 초라하지만 편안한 숙박을 방해하지 않기 때문에 객실을 새로 고칠 수 있습니다.

Have book for an overnight stay as attending a conference the following day. So have requested on my booking and also email directly the reservations of Mantra South Brisbane to request a quiet room and away from the lift. This was acknowledged by the reservations via email . Day of check in, I even ask the reception after giving the key if the room assigned to me is quiet and away from elevator , and he state it is. But surprised upon reaching the floor, out the elevator , room is directly opposite. Had to go down the reception and request a change of room, and even told them I had requested this weeks ago. How disappointing that they disregard my request , waste of time contacting reservations after all. Also then was informed by housekeeping staff when we have issue controlling the room temperature that it is under maintenance , so no way to control it at all. So wasn’t happy with my stay , would think twice of booking this hotel again

Room was clean, spacious and great outlook overlooking Brisbane CBD. Convenient and easy walk to QPAC, Southbank, transport and dining options. Would stay there again.

Park 400 metrrs away at the convention center. It was clean, quiet. Staff helpful on check in. Definitely would stay again. It has a gym, pool and hot tub too but did not use.

Room wasn’t what I thought I had booked. Staff were polite and approachable. Room was clean. Would stay again but make sure I know what I’m getting.

Location, staff and public areas of the hotel are great. The room was old and tired. Bathrooms need regrouting or upgrade. Also smelled a bit musty.

On entering the apartment at the Mantra on Southbank we were greeted with a non-functioning microwave, a dryer whose cover fell off, a tap handle which fell off and some previous clothing in the dryer from a previous guest. We even found a pair of socks under the bedroom blinds at the end of our stay. When we discussed these issues with the staff Kent was extremely helpful and supportive, immediately offering a new room in the floor below. He was excellent and one of the high points of our stay apart from where the apartment was located. We felt that the rooms could have been looked after much better in terms of their cleanliness, while maintenance was excellent and very helpful when required. We will be seriously considering where we stay when next in Brisbane.

The property was excellent and the staff friendly. Unbeatable location. However, when we arrived late at night to sleep, the sheets and pillowcases on our bed were stained and dirty. We called down and someone came but instead of making the bed, they handed us the sheets, one pillowcase short and expected us to make the bed. She realised this was not ok and then made it herself the best she could, but it was unexpected and disappointing to find dirty sheets at this calibre hotel