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I have stayed at the Bridgehampton Inn the past 2 summers. The first time we were there during the summer of 2022 and we stayed in the old building for a long weekend. My first issue with it is that there is no coffee in the room available. While the Inn provides breakfast, there is no coffee station, so the only way to get coffee is to sit down for breakfast. My husband and I do not always eat breakfast, so sometime we just went down and asked for coffee and it was as if we were asking for something crazy – the staff made such a big production to bring us 2 cups of coffee! Plus, we could hear everything from the kitchen as our room was above it – so we could hear the breakfast set-up and the post dinner clean up. So when we left, the Inn Keeper advised us to try the newer building for our next stay, since it would not be loud with street traffic (since some rooms are right on the main road 27) nor above the kitchen and bar. So this past year, I booked a week in the new building that the Inn Keeper said would not be noisy. I corresponded via email about the room months in advance. When we arrived, she said someone at the Inn made a mistake and had given away our room. Thus, we were given a room in the old building that is right on the main street - even louder than last time. And there was no apology from her, she was just rude. She said she could eventually move us after someone checked out a couple days later. Then I also checked to see if she received my email that we needed to depart one night earlier. Again, she was very rude and said there policy has a strict cancellation. I thought she would say something along the lines of we will let one night go this time since you are here for 6 nights and also we (the Inn) also messed up. But she did not, and was very rude. We will never go back!