It was our first time there and it came highly recommended from friends. We drove from Frankfurt for a week's stay and for the ski school for our little one. This has been an amazing week. Well worth the price. The hotel is very nice physical setup. Our suite room was super nice, comfy, warm, spacious the details to baby ane kids needs inside a room were superb. The amenities such as indoor warm pool, outdoor small pool with view on moutains with snow, the small pool with slides, the all day entertainment for kids inside the kids club!! The staff are attentive, responsive, smiley all the time, never annoyed at any demand or any kid running or any tantrum happening. The food was amazing, everyday huge choices with careful attention to details, the tiny details really, the variety was superb, fresh foods, healthy options of all sorts, everything was inhouse made, we even took back some chocolate made by the chef. The dinner at night is a pleasure for parents. The midday open buffet after skiing or a hike is a delight. I cannot fault anything and i cant enumerate everything we had been offered. The nice loungue and the board games, the availability to rent baby equipment.... the staff who help us register for 2 amazing adult only hikes with the local guide for free! The attention the staff at the the kids club gave to ours and especially the safety features and the fact that all of them paid attention to some details we asked for. The ski slopes were right next to us, easy access, everything is central and well connected in this small busy town. A special thanks to the lady who stayed up with me on an evening i had to work till 11pm. A special thanks to the reception ladies all of them. A special bravo to the Gentleman (the Opa) owner who will greet his guests, chat with them, serve their tables and listen to them. This is a hotel made for kids, babies, parents with all sorts of big and small details, this hotel is served by a family and it comes from the heart! We are coming back next year!
번역