디 오키드 호텔(The Orchid Hotel)

사실 위생과 서비스는 OK, 근데 처음 들어갔을 때 엄청 화났어요 2층 구석에 배치했어요 엘레베이터도 없고 여행가방 들고 올라가야 했어요 분명 친자방이었는데 더블 베드 룸. 호텔에서 방이 없다고 해서 돌려줬는데, 당시 씨트립에서 제공한 정보가 틀려서 엑스트라 베드를 줬더니 방이 엄청 붐볐다. 화장실은 거대합니다. 탁자 옆의 탁상 램프도 떨어져 위험해 보였다. 침대만은 너무 푹신하지 않고 이번 여행에서 잤던 것 중 가장 편안했습니다.

Receptionist （female）unbearably rude for no reason. No service etiquette at all. The male receptionist at the second morning is quite nice. Bournemouth people are quite nice. The only unpleasant experience happens here at the hotel. Won’t rebook for this particular reason.

Very good customer services very good members of staff always when I go to Bournemouth I stay the same hotel I recommend all my friends and family to stay there.

The bed was incredibly comfortable and cleanliness to a very high standard. There was some noise from other guests rooms but that can’t be helped, suggest taking ear plugs if you’re a light sleeper and plan on an early night. Had a terrific stay and would return. Staff were super friendly and helpful! They even helped me carry my suitcase up as I had a weak arm.

Very good place for some rest after a stressful day. Clean and tidy,very comfortable bed!

很喜歡這個房間，窗明幾凈，屋子設施很全面 有浴缸和淋浴，屋外就是海灘，走路幾分鐘很方便，很適合家庭出遊.

環境不錯，位置好，服務態度好

Hotel was clean and comfortable, no complaints, only critiicism, cost of parking when staying over night! If you use the hotel for lets say a baby shower for an afternoon, parking is free for the time your there, and a resident if no space has to park in the road. Then when a space becomes free they can park and then have to pay for the privilege of staying over night! Doesn't seem right. After saying all that, would use the hotel again, just think parking free is a little unfair!

We were very surprised to find that this hotel prices is what you would pay for a 3 star hotel but turned out to 5 star standards. We would love to come back . Finding it hard to find any faults.