This is probably the best hotel I have stayed in for business in a good while. The hotel is all about customer service. The hotel is very modern. Elevator is quite musical, but it is really for benefit of sight impaired. The room was spacious and shades that could be pulled to provide total blackout in the room. The staff is the star here. I arrived early and asked to check in. I did not get the standard 'Check in 3pm' spiel. They could not tell if my room was ready, so they used their Walker Talk device to get with house keeping (They use Relay which runs on cell network, they could even have a staff member at home and all call them with it. Not a cheap unit but shows communication is important with this property). The Desk clerk had a back-up plan if my room was not ready to get me into one. I even got a text to inquire if my room was okay and got a text on checkout. I had forgotten my hearing aid when I checked out. I called and the hotel operator knew about and was ready to make arrangements to FedEx to me, and would had let me charge the shipping charge to my room folio. Was cognizant that I could had used my corporate card for the my room and thus need to use my personal card. You could tell this is not the Hotel Team's first rodeo. I would definitely stay here again, without a doubt. So my only disappointment is that on Google Maps things look really far away from the property and it is not despite being more a business district type area. A nearby shopping center, features s subway, Burger King, Starbucks, grocery store, and a few other restaurants. The map was very deceiving and if I had been smart, I probably could had asked hotel staff for recommendations.
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