Made my reservation a month early. I was put on the 2 floor which is the pet floor. I didn't have a pet with me. My room was in terrible condition. Bulbs burnt out, outlets that didn't work, dirty, heating and air didn't work, no carpet, cheap fake wood floors, adjoining door that didn't lock and no ice machine on floor 2. I requested a new room the second day and not on the pet floor. The 4th floor was shut down. I was moved to the fifth floor. It was like being in a whole different hotel. Clean, everything worked and carpet.
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