Cambria Hotels Boston Downtown - Seaport

🚗 交通：交通很方便，樓下就是red line subway，去downtown也很便利 🍃環境：附近有星巴克 dunkin dounut 可以買個早餐啥的。酒店很新，大堂房間的裝修風格都不錯！ 🧹衞生：住了三天，每天會清理，還是很滿意的！

The hotel is in good location… the rooms are very clean and spacious never the less the hotel staffs are very nice and accommodating … highly recommended…

The check in was the worst check in I’ve had in my life. Nobody was welcoming, not even a greeting. Upon this reservation the girl behind the desk was unpleasant, unprofessional and not competent. She kept on saying that she had only one room even though my confirmation showed it was for two room. We showed her the ******* confirmation several times that showed that it was confirmed for two prepaid rooms. She demanded us to write the confirmation number down and still there was only one room. After all it was because we booked the second room under my daughter’s name. But one booking! She stayed rude and wanted the ID and the credit card of our teenage daughter. Parking is $55, I hope your car gets a nice bed to sleep on. We tried making a reservation at the restaurant and were told that it was closed due to a private event. We came back to the bar later for a drink and the bar tender was not interested in the customers. We saw two mice walking over the floor by the window in the restaurant. I’m glad we didn’t eat here! They should close the whole thing down.

Hotel was very clean, but I wouldn’t stay here again. It is important to note we came here for a mini vacation, not for business. When we first entered the hotel for check in, only 1 desk agent looked up or smiled or greeted us. She was being watched by a bald man with glasses who I later found out is not a manager. The entire stay he had a scowl on his face and seemed extremely hostile. As we left the hotel that night, he was yelling at the woman who checked us in, very visibly and in front of anyone in the lobby. It showed an obvious disregard for hospitality. That same employee checked in guests with a scowl all weekend and never acknowledged anyone-not a good impression. Valet was also lacking. We needed to run up to our room for 5 minutes and asked them to hold our car- we came down and the car was parked elsewhere. We were late to our destination because it took them time to go back and get the car- even though they had other cars left up front! One night we also waited over 25 minutes for someone to approach us to park the car- nobody ever did (there was another guest with a pregnant woman waiting as well) we ended up having to give our ticket number to the front desk and leave our keys, as we had a dinner to get ready for. We are unsure how long it took them to actually come back and park it. If you need to go anywhere, text them over 20 minutes before you need to leave otherwise it will take them forever to bring the car up or even acknowledge you

Valet was terrible. We waited 20 min to try and turn in our car and finally had to just check in and hand the front desk our keys. Front desk did not welcome us but just stared at us when we checked in. We had to ask to check in and there was no line. When we went to retrieve our car the next day they said they had no one to retrieve it and we had to go find someone bc we had a plane to catch. Then they said they had given us the wrong ticket for valet and it was charged incorrectly. A/c was set to 79 in the room and did not cool fast and it was 90 outside. Very uncomfortable for a while. Thin walls and we could hear the child next door very easily. We would not stay here again.

I loved the roof top bar area and the breakfast every morning. This hotel was close walking distance to the train and bus station also good food in the area.

Very nice property. Why was the front sliding door usually closed and required to be opened from the inside? Front desk was usually unattended and I had to wait.

Terrible customer service, it took 30 minutes to get our car from valet when we finally tracked someone down to ask for it. We were not told what floor our room was on or how to get to it. We had no help with bags even though valet was 55$ and there were no trolleys for bags either. No microwave in the room. The room was tiny. Over all not impressed with the stay

Neither my phone nor laptop could connect to their internet. I was in town for a conference and had no issues connecting at the conference, just at the hotel. They could not resolve the issue.