배터리 와프 호텔 보스턴 워터프론트(Battery Wharf Hotel, Boston Waterfront)

Great location on the Wharf and very clean, spacious rooms. The two issues: 1) the service at the front desk and with the valet is quite poor, and 2) the amenities are becoming outdated. The spa (Exhale) is nice, but hotel guests need to pay $60 for a pass to use the sauna and steam. It is not included in the room rate.

這家酒店坐落於波士頓安全性最好的區域，臨海，景觀也不錯！但是，設施相對比較老舊，服務真是一言難盡，感覺好幾個前台都弄不靈清辦事馬虎；明明已經全額預付，並反覆告知的情況下，兩次刷走房費，要不是信用卡有即時短訊，都會糊裡糊塗的混過去，真是服了，做錯了也毫無歉意，充分感受了這讓人抓狂的隨意和散漫，服務差評！

非常好好👌

The quality of the room was not great, stains on carpet, toilet paper holder falling off the wall, just not what one would expect at a hotel this expensive. Also I called to have flowers delivered to the room and requested the staff not call my girlfriend, but they did anyways asking her questions about them because of lack of communication between their staff. Probably wouldn’t stay here again.

A quiet retreat located just past the North End on the water. The staff were all driven, polite, and welcoming and all the facilities were clean, although the room did not have a kitchen or more importantly a refrigerator meaning we could not take leftovers and had to eat out which for our short stay worked out just fine but certainly something to note for longer stays.

When I checked in the room was dirty dust on the counters and chocolate wrappers on the floor. The carpet mad missing patches with nails sticking out of them. The elevator buttons have to be pushed in very hard in order to have a chance at them functioning properly.When I addressed the problem with staff they were able to come and resolve the issues and provide a discount but it does not change the fact that the hotel is in poor condition. The spa connected with the hotel is a fantastic experience and I highly recommend going to the spa.

This was for an overnight stay in Boston at the tail end of a long road trip. This is a very nice location with access to the north end of boston.

I stay here regularly and always enjoy my time... Hotel is always clean and comfortable. Cool vibe in the bar and convenient to the North End.

This is my second time here and honestly I feel like it’s gone down a bit. HVAC didn’t work in the room and neither did the bath tub. No microwave or fridge in the room which is a shame considering how much I paid for this hotel.