스프링힐 스위트 슈리브포트-보시에 시티/루이지애나 다운스(SpringHill Suites Shreveport-Bossier City/Louisiana Downs)

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We had a two hour wait for check-in, the pool was closed and indoor swimming was the primary reason for our day, there was no hot water in the shower for our entire stay. I would not recommend this hotel.

We’ve stayed here before, it was great back about 5 years ago it was great now! Beds are so comfy, since I have a bad back it helped my back. I have no complaints, just raves!

When we arrived at 4:30 pm our room was not clean. You are told 3 pm is check in you should be able to definitely check in at 4:30pm. Then we come in from the our concert and the night guy is rude. He has an attitude about having to get us a blanket for the pull out couch. Then the one we get is still wet. So we have to go back down to get another one.

I had a great stay customers service at this location was excellent they ladies at the front deck were nice will book here again this is my second go round with them

Its good they are renovating some of the areas. The place is a bit run down looking. It's also the first place where I ever had to complain that the water was too hot and you couldn't turn it down. We also had a maintenance issue, the toilet overflowed. My issue is that they didn't clean up the mess once that work was done.

Our family of 5 stayed here for a Thanksgiving visit to see family. Our first room had stained carpets and couch, but otherwise clean. The next morning we found the shower didn’t work. Staff was very helpful and got us a new room. Similar level of cleanliness. In the new room, the doors weren’t level and were hard to close and tub bottom was very worn. Indoor pool is also “closed for maintenance”, but doesn’t appear to be a short term issue. This was a deciding factor in our stay so would have been nice to know.

Staff was very helpful. Room was clean. Breakfast was great with good healthy choices.

Very clean hotel and good breakfast. Clean breakfast area as well and everyone was friendly.