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The building in not new but everything around and inside has been fully and very elegantly renovated. The rooms have been completely refurbished and are now very cosy, comfortable and well-equipped. The reception, the bar and the restaurant offer wide space and large windows opening to the surrounding forest. Everything looks clean and new. The staff is very professional and helpful in any situation. A very nice and recent spa section is available : there is a pool, a sauna, and a pleasant outside place to relax. Some amongst the group have ordered for a massage and came out of it fully-relaxed and completely satisfied. Breakfast and dinner offer both a large buffet and the food is excellent. We had booked for 2 nights, we stayed one more, and personnally, I could have been staying there for much longer since I felt there just as if I was at home.

The Hotel Manager Mr Martin and his team hotel personals Thank you very very much for everything Our group Kayak Kardeşiliği from İstanbul We feeling heaven on the Ela Best Regards We hopefully each other See you next winter holiday We wishes all best Best Regards

We had never been to Borovets before and only booked a few days prior via ***********. We had a 5 star experience from the minute we arrived the reception team were fantastic and so helpful, arranging tax transfers and late check outs without any trouble at all. All staff were so friendly and welcoming, the restaurant staff and chefs were wonderful and provided a great service throughout our stay. The hotel has just been refurbished to a very high standard, I've never stayed in such a lovely hotel. The bedrooms were beautiful, comfortable beds and furnishings, hot showers, TV and fast WiFi. A daily towel change and beds made was a nice treat. The whole hotel is gorgeous, the restaurant is spacious and classy. The breakfast buffet had massive selection of pastries and breafs, fruit platters, cheese and meats, cereals, yoghurts, coffee and juice machines as well as a huge hot buffet. We had paid for half board and every evening a huge buffet welcomed us all Everythibg was so fresh and tasty and home cooked. Local soups, a big said bar, cheeses and tapas, bread baskets, huge choice of desserts and then again a big hot buffet with ever changing choices of pastas, rice , pork, chicken, beef, fish, there was no chance of being bored and it never ran out. Service was fantastic too. We also used the spa every day, each changing room had its own sauna and steam room, there was a lovely pool and soaking tub. All gorgeous plus a massage therapist if needed. The hotel was only a 2 minute walk to the gondola and about 10 minute walk to the Rila chairlifts and ski area. We used the ski shop beneath the hotel to rent gear and got a 20% discount which was brilliant. I would definitely return to the ELA, we loved our stay.

I recently stayed at Hotel Ela in Borovets, Bulgaria, and it exceeded my expectations. The small hotel has been beautifully renovated, professional and kind staff to all guests. The food was very delicious. Spa center was very quality. Lovely bar, perfect location and very close to the gondola lift. Highly recommended!

A great little hotel in a good spot next to the Gondolier. Rooms were clean and tidy with a good comfortable bed. Plenty of hot water from the shower. Place to store skis and boots. Food was a little ropy but as we always eat out did not bother us ,breakfast was a good selection but as expected the hot selection is never really hot. We have stayed at a few places and would return here again

It was my first time visiting Bulgaria and I booked the hotel as a skiing package. The hotel is lovely and clean, the rooms are cleaned daily and have a tv and en-suite. The staff are professional and welcoming and adhere to Covid-19 regulations. The breakfast was lovely, offering traditional Bulgarian items as well as your traditional cereals, etc. If coming for skiing there is a dedicated room for ski, poles and boot storage which is easily accessible so you can head straight out to the ski lifts. The hotel itself is literally 100metres from the Gondola and not much further to the 4-man chair lift. Not only this but it is next to the main food / shopping area so getting food / drink is no issue at all. You can literally walk out the hotel and have a large variety of restraints / bars to choose from. Some of which I would book as they can get busy. Overall I must say my week stay in Hotel Ela has been a pleasure, and I can be sure when I come back to ski I shall be booking here again.