호텔 부르디갈라 보르도

아주 좋은 서비스 태도 그리고 방은 새롭게 단장되었습니다 온라인으로 맛보세요

Shadian의 위치는 매우 좋습니다. 시내 중심까지 도보로 10분 거리입니다. 호텔은 매우 깨끗하고 아름답고, 일조량이 풍부하며, 이번 여행에서 가장 만족스러운 호텔입니다.

Great hotel at Bordeaux. Like the decorations of the rooms and public areas. Would book again next time. Front reception services are good.

The location is good ! Front desk service nice ! The room to hot and malfunction of AC The housekeeping service not super good ! Missing towels paper and not very clean bathroom The breakfast average for 5 starts hotel and also the seating area not very comfortable for proper breakfast ( seat to low )

住的整體感覺還行，但是最後一晚洗浴的濾水出問題了，房間積水嚴重，不太滿意

At 10 PM, my wife was taking a shower when the hot water suddenly stopped. There was no hot water at all. I tried to call the front desk using the only phone in the room, but it was completely dead because it wasn’t charging properly. To make things worse, there were no instructions anywhere on how to use the phone or which number to call. I had to keep guessing, while the phone was about to die. This is just unacceptable. Also, the shower had cheap curtains that didn’t keep the water in. The bathroom floor got soaked and slippery, which is dangerous. When I finally reached the front desk, they told me in a very casual way that they have no idea why there was no hot water, the whole hotel had no hot water and it would take a few hours to fix. No warning, no apology, just a cold response. I’ve stayed in many 5-star hotels around the world, and I have never experienced something like this. Not having hot water is a basic failure in service. This whole situation was awful and it completely ruined our stay.