페어필드 인 바이 메리어트 분(Fairfield Inn & Suites Boone)

We stayed there for 3 nights. We requested housekeeping but the room was never cleaned. Once I was told they were out of clean towels 🤔

Positive side everything but my only concern is why the evening shift employee Brook denied having coffee at that time of the day when I asked for it around 6 pm, and when I turned around, there was a couple getting coffee from the dining area. I had just arrived and I did not see it from the front desk where I was standing. I am just wondering why she did that, that’s all. The rest of the stay was espectacular with the best breakfast available since the pandemic. Thank you so much.

The only problem we had thewhole time was there was too much chlorine in the pool. Our eyes and lungs were burning just from breathing it. Everything else was great.

Hotel staff was great, pool was nice, hot breakfast was great. Outside had a begger behind hotel, wife didn't feel safe alone.

I chose Fairfield because I thought it would be better than the other hotels My expectations must have been too high The room wasn’t cleaned very well There were 2 adults 2 children. One bed didn’t have a sheet and there were only 2 bath towels one hand towel and no wash cloths I could here the breakfast staff complaining about the lack of product Like I said maybe my expectations were too high

Service is very poor. No hairdryer available and customer service staff didn’t want to help to find one.

Room a bit small. Refrigerator in room not working. Was not replaced. Given another room, but turns out, upon opening new room's door, it was already occupied! At breakfast neither waffle machine not working properly. Scrambled eggs not appetizing looking.

I expected tje Fairfield Inn to be super-nice/clean would go without saying etc. It was more expensive than the Comfort Inn we stayed at rhe night b4. Rhe room was dirty and no soap and shampoo etc. When I pointed this out the front desk girl said there was nothing she could do! Please contact me.

First room, they assigned us to was filthy, they gave us the room next-door and that was filthy. We told the girl at the front desk, and she said that she had nothing to do with housekeeping, and they were gone for the day. In the morning we spoke to Isaak who was behind the front desk and asked to speak to the manager, and he said that she was not there, and he would text her and have her call us, we did see someone in the back office, who knows. Anyhow, we haven’t heard anything. Isaak was very sympathetic and polite. He said there was a new housekeeping staff, and he would find out who had cleaned the rooms. Anyhow, we stayed in the second room, despite the mess because we didn’t feel like changing again. Icing on the cake, at the breakfast I had a packaged cheese danish, and when I opened it there was mold on it.