리빙 호텔 칸츨러 바이 데라크

리빙 호텔 칸츨러 바이 데라크 후기

리빙 호텔 칸츨러 바이 데라크

Adenauerallee 148, 53113 본, 독일호텔정보 보기
리빙 호텔 칸츨러 바이 데라크
리빙 호텔 칸츨러 바이 데라크리빙 호텔 칸츨러 바이 데라크리빙 호텔 칸츨러 바이 데라크
여행 날짜에 예약 가능한 객실이 있는지 확인해 보세요!
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리빙 호텔 칸츨러 바이 데라크 리뷰

4.3/5
아주 좋음
리뷰 71개
실제 투숙객 리뷰
위치4.3
시설4.3
서비스4.3
청결도4.3
검색 조건:
정렬 기준:
모든 리뷰(71)
높은 평점 리뷰(46)
사진/동영상 리뷰(4)
평점 낮은 리뷰(4)
시니트래블
비즈니스 싱글룸
투숙일: 2024년 5월
출장
리뷰 11개
5.0/5
강력 추천
작성일: 2024년6월14일
위치가 좋고 쾌적했습니다.
뷰어
비즈니스 퀸룸
투숙일: 2024년 5월
친구와 여행
리뷰 5개
4.0/5
아주 좋음
작성일: 2024년6월26일
Everything is fine.
번역
익명 사용자
비즈니스 싱글룸 (발코니 포함)
투숙일: 2024년 10월
출장
리뷰 38개
5.0/5
강력 추천
작성일: 2024년12월1일
乾淨衞生,不不交通便利,早餐豐富!
번역
뷰어
비즈니스 싱글룸
투숙일: 2023년 5월
출장
리뷰 3개
5.0/5
강력 추천
작성일: 2023년6월21일
設施:比較舊,但齊全 衞生:乾淨 環境:安靜 服務:OK
번역
ZStotland
투숙일: 2024년 9월
출장
1.0/5
작성일: 2024년10월17일
정말 나쁜 경험을 했어요! 그 끔찍한 곳에 대해 좋은 말을 할 수가 없어요! 복도와 방 모두에서 매우 심한 냄새가 났어요! 제 방은 지하에 있었고 층수를 매기는 데 논리가 없었어요! 저는 임신 중이어서 지하에 머물러야 했어요!!!!! 3박하는 동안 방 문이 3번 이상 걸렸어요! 다른 사람의 개별 예약 취소 수수료가 다른 사람의 방에 부과되었는데, 정말 미칠 노릇이에요!!!! 그리고 리셉션에 있는 사람의 얼굴이 너무 무식해서 설명할 수가 없어요! 호텔 위치가 꽤 나빠서 센터까지 가려면 시간이 많이 걸려야 해요! 이곳은 피하세요!
원문 보기Google로 번역됨
숙소 답변: 친애하는 ZStotland님, 저희 호텔에서 실망스러운 경험을 하셨다는 소식을 듣고 진심으로 죄송합니다. 투숙하는 동안 불편을 끼쳐드려 진심으로 사과드립니다. 청결과 서비스가 기대에 부응하지 못해 매우 유감입니다. 객실 상태, 직원의 행동, 호텔 위치에 대한 귀하의 피드백은 매우 우려스럽고, 앞으로 이런 일이 발생하지 않도록 내부적으로 이러한 문제를 조사할 것을 약속드립니다. 귀하의 편안함과 만족은 저희에게 가장 중요합니다. 귀하의 실망을 이해하며 이러한 문제를 저희에게 알려주셔서 감사합니다. 저희 손님이 마땅히 받아야 할 뛰어난 경험을 제공할 수 있는 또 다른 기회를 주시기를 바랍니다. 따뜻한 인사, Living Hotel Kanzler
Patrik J
투숙일: 2024년 8월
출장
5.0/5
강력 추천
작성일: 2024년9월14일
It is already the second time that I stayed in the Living Hotel Kanzler in Bonn and in both cases I enjoyed it. I love walking and this hotel has an excellent location from which everything is so close: be it a historic center, bus/train station, a promenade along the river, my business partner locations... I also appreciate that each room has a fridge, a kettle, a coffee-maker. Or that there is also a table that I can use when I need to work. I do not need to say that rooms are spacious and clean and that the hotel personnel is very friendly and supportive.
번역
숙소 답변: Dear Patrik, Thank you for taking the time to share your experience at Living Hotel Kanzler. We are delighted to hear that you had a pleasant stay with us for the second time. Your kind words about our central location, well-equipped rooms, and friendly staff are truly appreciated. We strive to provide a comfortable and convenient environment for all our guests. It's wonderful to know that you found everything to your liking. We look forward to welcoming you back on your next visit to Bonn. Warm regards, Julia Lonkowski Ass. Front Office Manager
뷰어
투숙일: 2024년 2월
기타
4.0/5
아주 좋음
작성일: 2024년3월1일
Great classy hotel. Wide and spacious parking. Great location. I stayed many months in the hotel for work. I liked everything. Disadvantage was that often I was getting a room not suitable for a long-stay customers. I changed my room several times due to it was inconvenient in case you stay months long. Otherwise good place to stay.
번역
숙소 답변: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Petra Hupperich Shiftleader Front Office
juliab780
투숙일: 2024년 1월
출장
1.0/5
작성일: 2024년2월26일
Highly unpleasant experience mainly because of a unfriendly, disrespectful and condescending service. You get the impression that this is a place where the management only cares about making as much money out of their customers as fast as possible. There is zero investment in the hotel. I have never seen such disgustingly stained carpets and smelly old rooms. We had to go like 10 times to the reception as our door lock was not working. Be prepared to receive highly abused calls from the reception if you happen to leave your rooms 10 minutes late at check out. I feel ashamed being German considering what foreign visitors will think of German hospitality after staying in this place.
번역
Laura_Travels196
투숙일: 2024년 2월
개인
4.0/5
아주 좋음
작성일: 2024년3월27일
Excellent location, close to public transportation and a short walk to the UN campus and to the downtown. The room was very spacious and I even had a lovely little terrace. The hotel was very clean and the staff was incredibly friendly and helpful.
번역
숙소 답변: Dear Laura, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the room and we hope to see you again very soon. Sincerely, Petra Hupperich Front Office Shiftleader
뷰어
투숙일: 2024년 2월
기타
2.0/5
작성일: 2024년3월17일
1. The machine outside the door to swipe the hotel key was not functional --- and this was apparently known to the staff, but no sign was put outside. 2. The call button on the same machine was also not functioning. We tried MULTIPLE TIMES. Again, no sign put outside of this malfunction. 3. I called the number indicated, the line was ringing but then eventually rerouted to a gentelman. After verifying that I am indeed a checked in guest to the hotel, i was transferred to the front desk, where it was later on picked up by somebody else saying his colleague was on the phone and will attend to us shortly. We stood outside in the cold for 30 MINUTES and still NO ONE had appeared to be in the front desk, although it should be manned at all times espeically when the malfucntion of the machine is known!! 4. We found the BACK DOOR WAS OPEN !! and was able to make our way in the hotel. Looking in the room behind the front desk there was one person JUST SITTING THERE. He claims he never recieved a call and claims he did not hear us knocking and banging at the front. 5. We informed him that the machine was not functioning, which he confirmed he already was aware of. We informed him that the bell was not functioing and he had little to no concern on this matter. We informed him of the calls, and he denied ever receving or hearing any calls come through.
번역
뷰어
투숙일: 2023년 12월
기타
1.0/5
작성일: 2024년1월30일
We had a very disappointing extended stay here. The condition of the rooms fell below our expectations, and we had numerous issues with maintenance, cleanliness and service. I cannot recommend staying here, especially for longer stays.
번역
뷰어
투숙일: 2023년 11월
기타
5.0/5
강력 추천
작성일: 2023년12월15일
Could not of been nicer or more efficient other than the minor niggles as follows 1/ Only getting one sachet of hot chocolate each day for a double room. Despite requesting another was advised by the person servicing the room that this was not possible! Really!!! 2/ Provision of bathroom scales was a nicetouch, just a pity the the battery was flat and regretably my language skills were not up to making the hotel aware of this. Neither of these points detracted from a very pleasant experience THANK YOU
번역
뷰어
투숙일: 2023년 3월
기타
4.0/5
아주 좋음
작성일: 2023년4월23일
This was our second visit to this hotel. We were in room 103, one of their deluxe rooms which had a living area and a small kitchenette. Our adult daughter was with us. She had a fold up bed which was put up in the living area - it wasn’t the most comfortable. The room, along with all areas of the hotel was very clean. Nepresso coffee machine in room. Complimentary water was appreciated. Complimentary coffee was available in the reception area. Hotel is a 2min walk to the underground train which takes you quickly into the city centre. Breakfast was good though hot options were limited to bacon and eggs. (Baked beans were available on one of our three mornings). Staff were all very pleasant and helpful. We would return to this hotel.
번역
숙소 답변: Dear Guest, Thank you for the great review of our hotel and your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Lonkowski Ass. Front Office Manager
뷰어
투숙일: 2022년 12월
출장
3.0/5
작성일: 2023년1월31일
Stayed at the Kanzler for 4 nights on a recent business trip. It certainly is a homey place and has a very nice old-fashioned atmosphere. My room (212) was quite spacious and functional. It had good natural light, a desk to work at, and the Internet connection was problem-free. Typical of many European hotels, the bed was rather spartan and narrow in one corner. The carpet was a bit worn out. The lobby has good style with a spiral staircase leading up. There are also all the pictures of the (West) German chancellors and presidents (Olaf Scholz has not yet made it), which provide interesting historical reading (I didn't remember that Willy Brandt, important as he was, only served for 5 years, 1969-1974). The breakfast was excellent, especially for us northern types who enjoy a solid savory breakfast with breads, cheeses and cold cuts. There's a nice bar as well as a restaurant, although I did not try the latter. Apart from that, there are no restaurants or bars in the immediate vicinity of the hotel, which is close to the university. I ended up walking to the old town on three of the nights -- about a 20 minute brisk walk. My meetings, on the other hand, were with German institutes and the UN, which were about another 20 minutes' walk to the opposite direction. I was initially frustrated with the location but, given the above, maybe it was a good compromise -- and one could walk along the beautiful riverside. I also want to acknowledge that the youthful staff at the reception, as well as those working in the bar, were extraordinarily friendly and helpful.
번역
숙소 답변: Dear JuhaUitto, Thank you for taking the time to share your feedback. We are sorry, that you not enjoyed everything about your stay. The city center is only a few minutes away by the tram. We hope to welcome you back to our hotel very soon! Sincerely, Petra Hupperich Shiftleader Front Office
뷰어
투숙일: 2022년 12월
기타
5.0/5
강력 추천
작성일: 2023년1월31일
We stayed at this hotel for 4 nights when visiting a family member who lives in Bonn. We stayed in a deluxe apartment. Everything was very clean. The room was a great size. It had a kitchenette with a hob, fridge, microwave and dishwasher. No oven. There were adequate cooking utensils in the drawers. We did not cook in the room but you could prepare simple meals without difficulty. Bed was comfortable. Our room overlooked the Main Street but soundproofing was excellent. The hotel is a 2 min walk from an underground station. You can reach the centre of Bonn in 5 mins. You can walk to the Rhine in 3 mins and then walk along the river. All very beautiful. We had breakfast included in our price. It was very adequate. We seemed to eat at busy times and the breakfast area was a bit crowded but the staff were very good at replacing the various items and clearing plates from tables was done efficiently. We ate our evening meals in the city There are many restaurants to choose from. Reception staff greeted us cordially and helped with any questions. The gym is adequate with all machines working. Bicycles were not available to hire from the hotel. We will return to Bonn and will return to this hotel.
번역