NH Collection Bogotá Teleport Royal

The hotel is nice, but I would not come back because in Bogotá are many other options that are better for the same price.

Pros The staff were helpful and polite. The front desk people spoke English, mostly quite well. Special thanks to Wendy S., who was exceptionally helpful. There is a supermarket and shopping center almost next door. The Usaquen backstreets were very pleasant, and seemed safe. There is a good currency exchange upstairs in the Hacienda Santa Barbara mall nearby. Numerous city buses stop frequently on the main road near the hotel. The hotel has 3 fast elevators. I never had to wait long. They provided a microwave oven for us. Cons: The gym was pretty good, but it was open only 8 am to 9 pm on weekdays, with shorter hours on weekends. The swimming pool and sauna were too cold, so I couldn't use them at all. The hotel showed divisive, biased CNN news constantly on the gym TV. Americans are very divided these days, so it would be better to show politically-neutral business news instead. Loud music was played in the lobby on some nights, and it could be heard even on the top floors. It did not affect our room, so I did not complain. There was busy vehicular traffic in the area, which caused irritating air pollution outdoors. But that is the case throughout much of Bogota, due to the large number of motorbikes and buses that lack emission controls. Overall, this is a very nice hotel with wonderful staff. I recommend it.

Staff is lovely but the hotel room was not maintained. Air conditioning not working Toilet flushing was very poor No hand towels Only 2 body towels for 2 people in the room. No other towels at all

The NH Collection Bogota Teleport Royal is a really high end hotel. Excellent service by the staff. The rooms are modern, clean, and very large. Breakfast options are very good, the wifi is fast and easy to use. Highly recommend it. The Santa Ana mall across the street is very convenient as well.

I had my wedding there and they did an amazing job with arranging it while in contact with my new wife. However, for whatever ever reason trying to contact them by phone, text, or email was very frustrating because it ultimately ended up that my new wife had to go to the property in person to get any kind of information and results.

I came to Bogota for a medical reason, the service was great,my special thanks to one of the manager Sandra, was really helpful,she offered me all kind of help for my wife recovering.

I wouldn’t stay again It’s a bleak cold feeling in the hotel Front desk manager is hostile Poor experience in all and there are far better hotels in the area

Nice service, beautiful rooms, excellent staff. The breakfast is also good and it’s a great option to start the day before visiting landmarks.

Very friendly staff, easy access to dining places and walking distance to nice places