햄프턴 인 영스타운 보드맨(Hampton Inn Youngstown/Boardman)

They didn’t call me to make sure I was coming I got lost in the night and had to wait an extra hour past three am to be checked in and didn’t even get the suite I paid for

I usually am very pleased with Hampton Inn but this one leaves a bit to be desired. Had to clean hair out of the bathroom drain as soon as I walked in, which you could clearly see. When I got a shower the water pressure was absolutely pathetic but I guess it worked out because the drain is so plugged that the tub filled with water before I was done. The rest of the room seemed to be very clean. Breakfast in the morning was a nice variety but it was very messy. The lady in charge didn’t care to wipe anything up that had been spilled or dropped on the counter. It was a mess. We will not be staying here next year for our tournament.

I totally understand that businesses are short handed however, when I am booked into a hotel for multiple nights, I expect to, at the very least, have the garbage emptied daily and new towels at least every other day. Definitely disappointed this time. I have stayed here before and haven’t experienced this. Front office people very nice. Housekeeping was no where to be found.

Hotel employees are helpful & hospitable. Cookies, coffee by front door is very welcoming. We enjoyed our overnight stay & we will stay here again on our next road trip.

Compared with night before in Janesville WI quite the opposite in Youngstown Ohio. The front desk attendant was cordial but her outfit was not quite appropriate cir that position along with oily stringy hair. Our room was lacking in a few areas: the carpet dirty, very worn, hair conditioner in shower was empty. The bed very comfortable and bedding was very good and smelled good. The breakfast was not acceptable; fruit tasted awful (few days old), “fake” eggs, tables was sticky, floors dirty. It was not busy so the lady responsible for the area had plenty of time-she spent most of the time sitting doing nothing. again, not like the other Hampton inns we have stayed at between Minnesota and Sheperdstown West Virginia.

The communication was lacking. We didn't know they would not clean the room daily unless you asked. The cost was way too high for the accommodations. The coffee dispenser was empty, the breakfast was not replenished. The staff were not friendly.

In the ********** reservation I asked for 3 extra pillows because my husband has had 2 knee replacements and needs to sleep with his knees propped on pillows. The hotel sent me a nice email saying they got my request. But when I got there, there were no extra pillows. Had to hunt them down via the front desk. The breakfast was supposed to be until 10 a.m. but just before 9:30 a sign was put in the entrance saying it was closed for cleaning. What??? Front desk said to just go in, so we did. By 9:45 the breakfast staff cleared out ALL the food. We had got what we wanted, but other guests came down and had no food, and asked them to bring it back out. How can they operate like this? You don't clean during the few breakfast hours and you don't pack up before it's over.

Front desk staff was very nice. We had a first floor room next to the break room. Our bathroom smelled like cigarette smoke, but we left the door closed, and it stayed in the bathroom. Not sure if air intake was bringing it in or if they need their ducts cleaned. Decent stay overall.

Super friendly and helpful staff. Nice clean room. They had an answer for all my questions.