엠버시 스위트 바이 힐튼 신시내티 노스이스트 블루 애쉬(Embassy Suites by Hilton Cincinnati Northeast Blue Ash)

Overall stay was okay, nice hotel and staff was accommodating. Our room was above a designated delivery zone which was okay until at 11:30 at night while trying to sleep delivery people was extremely loud with unloading/ loading their box van.

Beautiful hotel! Staff was exceptional. Extremley friendly and helpful. Will definitely make another trip here! Breakfast is above and beyond what I expected. They offer two free adult drinks with your stay and free soda.

Stay overall was fine, I had to wait awhile to be helped then, room number wasn’t written on the cards envelope then I had to come back and get a the room number. Not impressed with the service

The staff was pleasant but it just seemed like the standard was for things to be handled only if a customer brought it up for attention.

Good hotel with very good rates for Christmas travel, but in need of renovations.

Was traveling and traffic was at a standstill a few times during my travel, I called the property to let them know as I was afraid I wouldn’t make it there in time before the cut off check in time which is midnight, I was basically told by a man, well that’s the cut off, try to get here before 12am. We finally get to the property, check in was very smooth, the lady at the front was very nice, we get into the room and my fiancé and I said at the same time, “you sure this is a Hilton property”. The room had older furniture type, carpets were filthy in the living/dining area and the smell of pet urine was UNBEARABLE! I called down to the front desk and they switched our room, which I was thankful for. The next room was better however still outdated furniture and dirty black spots all over the carpet.

Nice hotel , Staff are very friendly ! Breakfast omelets were amazing. I will be back again!!!

The hotel wasn’t dirty but it needs a serious overhaul. I don’t when it was last renovated but it definitely needs one. My family came yearly if not more often 10 years ago and it looks like it hasn’t been renovated during that time.

The bathroom had a moldy smell, the room was spacious, we felt safe, front desk staff was friendly.