This was not our best visit to the Doubletree Bloomington Minneapolis South location. It was extremely humid and the air conditioner in our first level floor room would not cool down at all. We were not told that this is a common issue on the first floor. When I attempted to ask for some assistance, I was laughed at by your manager, Ha. Khadra could see that I was getting frustrated and stepped in to assist us. She was very knowledgeable about what she could do to help make our visit more enjoyable and offered a floor fan for our room. She went out of her way, as her job should have led her to do, and smiled and was very accommodating. Khadra was so helpful and I highly recommend her.
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