파크 리젠시 호텔 & 컨퍼런스 센터, BW 시그니처 컬렉션

The facility overall has a tired, old feel to it. The first thing I noticed is the dirty floor mats at the entrance. The room was clean enough and absolutely fine for one night stay. It had a weird smell, not really unpleasant, just odd. The vending machine took my money without giving a drink. The pool is an absolute eye sore and a danger. There is only fencing around half of it and the water in it is completely gross with trash floating. I understand it's being worked on but it really was disgusting. That being said, the girl who checked us in was an absolute gem! Young but so professional, efficient, and very pleasant. An asset to this otherwise "tired" hotel.

The pool was closed but the staff was great!!! Room and beds were clean, large tv and a/c was cold.

The hallways did not have air. We had the air set on 65 when we were in there, but when we would leave and come back it would be set back on 85. We would need a new key card each time to re-enter the room because it would not let us in (no we did not keep the key by our phone). Housekeeping never came. The front desk would not answer. We were locked out of our room for 30 minutes because we could not find anyone at the desk to reactivate our card. The TV in the room was broke and staff could not fix it. We had no shower pressure in our room so we had to go to our friends room to use their shower.

This was a very nice place to stay. Clean, nice pressure on the shower with hot water. The biggest drawback was the breakfast - ended up eating out every morning.

I got charged for 3 nights instead of 2 and when I tried talking to the front desk she was not at all helpful. She just kept saying the same thing over and over “that’s not what my computer shows” I showed her my bank statement and my confirmation email and she didn’t even say anything she just stood there blankly. When my friend who was staying with me went down to ask for more pillows there was no one at the front desk so she stood there for 30 minutes waiting for someone. The hotel itself is fine but I found the staff to be less than helpful.

The check-in and out was very fast, room spotless clean and all appliances in working condition. I'd liked to have more light in the bathroom and the shower floor was very slippery. Decent breakfast. Will stay here again on my next trip

Room was dimly lit. Only 2 lamps, no lamp on desk or on one side of bed. Light in bathroom was very dim, by wife could barely see to put on makeup. Bed was only about 12" from heat unit which made it a chore to get out of. Mattress was much too soft for me. Once I got into bed I sank into the mattress and could not move. No pool, "under construction".

I worked on this hotel during original construction… It has been well maintained. Beds are very comfortable…Staff is great. The big negative was the pool is not available and is an eyesore. Possibly even danger as covering has rotted and degraded…

There was a mixup with our reservations but the desk clerk worked it all out within minutes! Very nice, clean hotel!