The view & location are great but sadly the hotel is very much a has-been place: needs a full refurbishing face-lift and for what they charge as a supposed 4-stars hotel is shameful. We would give it a maximum of two stars. Apart from the entrance door and the reception desk of the Epoque, nothing else is worth it. The rooms/ bathroom are stuck in the 80s with the wallpaper peeling and cracks in the walls. As for the bathroom, not at all easy access and can be dangerous with nothing to grab on to. The Hotel boasts about its SPA and swimming pool. Now that we have been there, we are certain their pictures on their website must be photoshopped. In reality, both are poky dark and the pool is lit up with green light. We wonder why? Also, the smell of the chlorine is very strong and not pleasurable at all - we poked our heads in there and run a mile. The breakfast room was nice and large. Nevertheless, in these COVID times and with so many people staying at the hotel, the buffet area should be better organised to avoid people bumping into each other. This could be very easily implemented for there is no lack of space. Last but not least, for such a large hotel, their elevators are very slow and one was not functioning. No one thought to put a sign up on the elevator informing guests to avoid it! The experience of being stuck in there was not at all pleasant. We would never go back there and certainly not at their pricing.
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