We pulled up to a building covered in plastic tarp with construction vehicles taking up half the parking lot. I thought the hotel must be closed, because how could you run a business under these conditions? It was, in fact, open, but when we got to our room, we realized the hotel should have closed until renovations were complete. The room was dank, musty, and smelly. There was rust and mold in the bathroom. The sheets were dingy, the carpets dirty, and the furniture stained. It was gross. We couldn’t stay there, but the guy at the front desk said he wasn’t authorized to give me a refund. He gave me his manager’s email, so I’m waiting to see what she says.
번역