익스텐디드 스테이 아메리카 셀렉트 스위트 버밍엄 인버네스(Extended Stay America Select Suites - Birmingham - Inverness)

I have stayed at many ESA in different states and this one was by far the nastiest. front desk staff no nothing of customer service and are never present at front desk. rooms were not clean, some of the kitchenette appliances didn't work ( also wanted me to purchase my own cook ware). i was moved 3 times due to multiple issues. dirty floors, leaks, and loud noises all the time. Poor housekeeping. i think the main issues is that they have long term tenants in the building and have completely forgot about hospitality to non residents coming to the hotel. due to the location of this ESA, corporate should be ashamed of themselves for not improving and monitoring this location better. I have a laundry list of issues here..... in other words, DO NOT STAY HERE !!!

Judy at the desk is truly awesome! Very clean, quiet, well appointed, & safe. They really do everything to make this old veteran feel at home! The laundry facilities are awesome, the property is beautifully naintained, & very clean/comfy! Judy goes above & beyond in every way! Highly recommend!

When arrived no one was at check in. But we heard two voices in the office chatting with door closed and sign placed.

You cant get any towels linin r anything,service. And when asked these items was told "this is and apartment" not to bad of a stay.. definitely not what i expected

Love the rooms, the quietness during the night. Everything was great except I wish they had a smoking table area on both ends of the building or at least had one at the back. We had a room on one side and the area is only on the other end.

We could not stay. We had to leave and to go another hotel. Appeared clean , but it had a strong unpleasant smell. Bed was clean, but sofa when unfolded, the mattress had blood stains!!

I appreciate Ms. Alysha kind and respectful approach. Very patient, and thorough with rules and regulations and answered any questions I had. Phenomenal women.

TV had been removed from living area...just bare wires hanging from wall. Didn't stay as they would not give me another room.

The room smelled bad