레오나르도 로열 호텔 버밍엄(Leonardo Royal Hotel Birmingham - Formerly Jurys Inn)

매우 나쁨, 매우 나쁨 아래층에 나이트클럽 거리가 있음 밤에 디스코 음악이 시끄러워서 새벽 2시가 되어서야 멈추지 않음 호텔측에 조용한 방으로 바꿔달라고 했더니 한밤중에 아래층으로 내려가서 2층에서 객실 카드를 바꾸려고 했는데 5층에는 도와주는 사람이 없었습니다. 큰 여행가방 두 개와 많은 소지품을 끌고 잠든 아기를 데리고 우리끼리 방을 바꿨습니다. 그 결과 여전히 매우 시끄러웠습니다! ! 5층에서는 새벽 4시쯤까지 시끄러운 음악소리가 들려 밤새 잠을 거의 못 잤습니다. 호텔은 사과하지 않았을 뿐만 아니라 설명도 없었습니다. 쓰레기야, 쓰레기야, 쓰레기야, 안주하지 마. 그리고 방음이 너무 약해서 아침에 옆집 **** 소리가 역겹습니다. 매우 쓰레기입니다. 프론트 데스크에서 *****의 오만한 행동은 정말 역겹습니다.

침대 상태가 좋지 않습니다. 1.5미터 침대라고 하는데 1.35미터 정도라고 합니다. 게다가 매트리스가 침대 프레임에 비해 작아서 가장자리에 기대면 몸이 흔들리는 현상이 발생합니다. 매우 불편합니다. 프런트 직원이 웃지도 않고 매우 불친절한 느낌이 들었습니다. 에어컨 문제에 대한 불만을 처리하는 데 이틀이 걸렸습니다. 이틀 밤 동안 선풍기와 잤습니다!

아침식사와 객실 위생상태는 국내 게스트하우스 수준입니다. 가격이 아깝지 않습니다. 방의 침대에는 검은 털과 머리카락이 가득합니다. 우리는 모두 각자의 옷을 쿠션으로 삼고 자고 있습니다. 말문이 막힙니다. 위생상태도 최악이고 조식도 너무 형편없습니다.

Good place to stay, very close to Utilita center and lots of badminton players stay here!

The hotel is really nice with the friendly staff!! We even met some players there!

Very nice hotel recomended if your cominf to Birmingham and good price

Me and my partner stayed here for our 7 year anniversary and we paid a considerable amount to stay here for 2 nights, there was cheaper options but this one stood out to us due to the recent modernisation as was formerly Jurys Inn, the reviews at the time of booking persuaded us but also the location was ideal with a tram stop just outside. First impressions were great, the person checking us in was friendly and it certainly looked very luxurious in the lobby area. We were situated on the 8th floor and as soon as we came out of the lift there was a very strong curry smell which persisted throughout our stay. The room interior also looked very nice although we were given a room with 2 double beds which wasn’t needed. The windows could be doing with a good clean as there was a lot of black marks around the window putty. Bathroom was beautifully designed, I was shocked to see The White Company brand for the soap, body wash and shampoo but later to discover they had been watered down. When I went to have a shower, the shower head was disgusting and I certainly don’t think it had been cleaned in a long time as the water did not come out of all holes and there was black marks around the rubber, not sure if this was mould. Luckily there was 2 shower heads so I had used the main one attached to the ceiling which looked clean. When we returned back to the room on our first night it was scorching hot so we went to put on the air conditioning however this was not working. We had noticed that the radiator in the bathroom was constantly on and no way of turning this off which of course contributed to the heat. We called reception to see if someone could assist and the receptionist seemed like he couldn’t be bothered, (we called at about 10:30pm so not too late) and said the best thing I could do would be to turn it off as there was a fault with the system. We were not made aware of this upon check in. The second evening while getting ready to go out for a meal, my partner went to try the air con again and still nothing so he went down to reception who said they would contact maintenance however could not get hold of them. He questioned the receptionist saying we called on our first night to be told to turn it off as there was a fault, this receptionist reassured us that there there was not a fault with the system. As they couldn’t get hold of maintenance they issued us with a fan. When someone knocked onto our door, the lady had a poor attitude and was like you’ve requested a fan, I said thank you and she just walked off, no pleasantry or apology. We were thankful to have a breeze however due to how hot our room was we had to leave it on during the night and it was quite loud. Just before writing this review I checked the hotels reviews again and it seems that other people during our stay faced the same issues. I may return sometime in the future but this wouldn’t be as a first choice.

It is Located centrally, check in was seamless with pleasant staff and amenities top notch. Had a lovely stay

Overall a pleaseant stay. The hotel seamed to have some kind of party and and was quite noisy. Room was big but could have been cleaner and more taken care of.