노보텔 버밍엄 센터

노보텔 버밍엄 센터 후기

노보텔 버밍엄 센터

70 Broad St, 버밍엄, 영국호텔정보 보기
노보텔 버밍엄 센터
노보텔 버밍엄 센터노보텔 버밍엄 센터노보텔 버밍엄 센터
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노보텔 버밍엄 센터 리뷰

4.3/5
아주 좋음
리뷰 131개
실제 투숙객 리뷰
위치4.3
시설4.5
서비스4.5
청결도3.9
검색 조건:
정렬 기준:
모든 리뷰(131)
높은 평점 리뷰(31)
사진/동영상 리뷰(6)
친절한 직원(11)
추천하는 숙소(10)
객실 좋음(10)
깨끗함(8)
최고의 위치(7)
평점 낮은 리뷰(1)
5G
스탠다드룸
투숙일: 2024년 11월
출장
리뷰 7개
5.0/5
강력 추천
작성일: 2024년12월8일
Good position for tourists
번역
숙소 답변: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location for exploring the area. Hope to welcome you back soon!Harpreet SianGeneral Manager
Againjoy1123
스탠다드룸
투숙일: 2024년 7월
가족
리뷰 4개
4.0/5
아주 좋음
작성일: 2024년8월27일
Wifi connection is not stable enough. Carpark space could be expanded will be perfect.
번역
숙소 답변: Dear Guest, Thank you for your feedback. We apologize for the issues you experienced with the Wi-Fi connection and the parking space. We understand how important these aspects are for a comfortable stay. Your comments will be shared with our team as we look into potential improvements. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future.SincerelyGeorge FFront Office manager
Victoria Lodja
스탠다드룸
투숙일: 2024년 10월
개인
리뷰 8개
4.5/5
훌륭함
작성일: 2024년11월24일
I stayed here before and had a great stay but this time I noticed the bathroom was not cleaned properly. I cleaned the bath myself only to find the water wasn’t that hot. Everything else was great and my previous stay was perfect so not sure what happened this time
번역
숙소 답변: Dear Victoria, Thank you for your feedback and for choosing to stay with us again. We’re glad to hear that everything else was great, but we sincerely apologize for the issues you encountered with the bathroom cleanliness and hot water. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention.We will share your comments with our housekeeping and maintenance teams to ensure these areas are addressed promptly. We truly value your loyalty and hope to provide you with a flawless experience on your next visit.Thank you again for sharing your thoughts, and we look forward to welcoming you back soon.Best regards,George FFront Office Manager
Mercedes
이그제큐티브룸
투숙일: 2024년 9월
가족
리뷰 2개
5.0/5
강력 추천
작성일: 2024년12월21일
Very clean and comfortable hotel, had a good night sleep here. Staff were very friendly and welcoming. The room was spacious and the all you can eat breakfast was excellent! Would recommend.
번역
숙소 답변: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear you found our hotel clean, comfortable, and that you enjoyed a good night’s sleep. Our team takes great pride in providing a warm and welcoming atmosphere, and it’s fantastic to know we made you feel at home.We’re also delighted that you appreciated the spacious room and our all-you-can-eat breakfast—it's always our goal to start your day off right! Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit.Warm regards,Harpreet SianGeneral Manager
뷰어
스탠다드룸
투숙일: 2024년 8월
커플
리뷰 5개
5.0/5
강력 추천
작성일: 2024년9월9일
Great hotel in a good location close to bars restaurants on broad street. Very clean rooms and customer service was excellent all reception staff were great and extremely friendly. Will definitely stay again on our next trip to Birmingham
번역
숙소 답변: Dear Guest, Thank you for your fantastic review! We're thrilled to hear you enjoyed our location, clean rooms, and especially our customer service. Our reception team will be delighted to hear your kind words about their friendliness and dedication. We can't wait to welcome you back on your next trip to Birmingham!Best regards,George FFront Office Manager
뷰어
스탠다드룸
투숙일: 2024년 7월
커플
리뷰 1개
4.2/5
아주 좋음
작성일: 2024년8월8일
Great location, parking is worth staying here for alone but arrive early or pre book to avoid missing out on one of the 50 spaces. Rooms a little tired but clean and functional. TV seems to have a problem with the BBC! Probably one of the best hotels for Utilita Arena. Would stay again.
번역
숙소 답변: Dear Guest, Thank you for your feedback! We're glad you enjoyed our great location and found the parking convenient. We appreciate your advice on arriving early or pre-booking to secure a space.We're also pleased to hear that you found the rooms clean and functional, though we're sorry to learn about the TV issue. We'll look into the problem with the BBC channels.It’s great to know that our hotel is one of the best options for Utilita Arena, and we look forward to welcoming you back on your next visit!Sincerely George FratiloiuFront Office Manager
H’s Adventures
스탠다드룸
투숙일: 2023년 10월
커플
리뷰 3개
5.0/5
강력 추천
작성일: 2023년11월18일
Lovely hotel and perfect location Unfortunately we had a problem with the apartment that we had booked and stumbled across this hotel The reception was very helpful We did have an issue with the parking on site but they have a parking place just behind the hotel which for two days only cost £12
번역
숙소 답변: Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel lovely and the location perfect.We appreciate your kind words about our helpful reception team. It's our priority to assist guests in any way we can to ensure a comfortable stay. We apologize for any inconvenience with the originally booked apartment and are glad we could provide you with a suitable alternative.Regarding the parking issue, we're pleased that our team was able to offer a solution with the parking place just behind the hotel at a reasonable rate. We understand the importance of convenient parking for our guests, and we appreciate your understanding.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another positive experience in the future.Sincerely George FFront Office Manager
뷰어
스탠다드룸
투숙일: 2023년 8월
가족
리뷰 1개
4.5/5
훌륭함
작성일: 2023년9월25일
Considering there was a party and very loud music, it was knocked off at a decent time and slept well
번역
숙소 답변: Dear Guest, Thank you for sharing your experience. We're pleased to know that despite the party and loud music, it concluded at a reasonable time, allowing you to get a good night's sleep.We appreciate your understanding and look forward to having you stay with us again.Best regards,George FratiloiuFront Office Manager
뷰어
스탠다드룸
투숙일: 2024년 2월
개인
리뷰 7개
5.0/5
강력 추천
작성일: 2024년3월16일
Very good hotel the location is good nice clean hotel the breakfast is lovely
번역
숙소 답변: Dear Guest, Thank you for your review! We're delighted to hear that you had a very good experience at our hotel. It's great to know that you found our location to be convenient and that you enjoyed our clean accommodations. We're thrilled that you also liked our breakfast offerings.Your feedback means a lot to us, and we're glad that we could provide you with a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, George FFront Office Manager
matchylok
스탠다드룸
투숙일: 2023년 10월
가족
리뷰 1개
5.0/5
강력 추천
작성일: 2023년11월19일
Friendly arrangement and friendly attitude. If I come to Birmingham again, I will give priority to this hotel 👍🏻
번역
숙소 답변: Dear Matchylok , Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had a friendly and pleasant experience during your stay. Your kind words about our friendly arrangements and attitude are truly appreciated.It's wonderful to know that you would give priority to our hotel for future visits to Birmingham. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable as the first.If there's anything specific you loved about your visit or if there are ways we can make your next stay even more memorable, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again!Best regards,George FratiloiuFront Office Manager
뷰어
스탠다드룸
투숙일: 2023년 4월
커플
리뷰 2개
5.0/5
강력 추천
작성일: 2023년7월6일
Loving the room and early check in service. Only thing is there’s no microwave.
번역
뷰어
스탠다드룸
투숙일: 2024년 10월
가족
리뷰 2개
2.5/5
작성일: 2024년11월2일
I won’t come next time
번역
숙소 답변: Dear Guest, Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations, and we would truly appreciate understanding more about what may have impacted your stay. Your insights are valuable to us, and we would love the opportunity to address any concerns. Please feel free to reach out directly if there’s anything specific you’d like to share.Warm regards,George FFront Office Manager
뷰어
스탠다드룸
투숙일: 2024년 2월
출장
리뷰 5개
5.0/5
강력 추천
작성일: 2024년3월8일
Brilliant staff, very attentive and friendly.
번역
숙소 답변: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a brilliant experience with our staff and found them to be very attentive and friendly. Providing exceptional service is at the core of what we do, and it's always rewarding to receive such positive feedback.We greatly appreciate your recognition of our team's efforts, and we'll be sure to pass along your compliments. It's guests like you that motivate us to continually strive for excellence in everything we do.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,George FratiloiuFront office Manager
KhanAdam
스탠다드룸
투숙일: 2023년 6월
가족
리뷰 3개
4.2/5
아주 좋음
작성일: 2023년7월23일
Good hotel and decent staff, car parking is expensive and doesn’t work brilliantly as your ticket May invalidate a lot when you enter your vehicle to exit hotel. Had to come up to reception a few times to report issue which was a little frustrating. Other than that good hotel and customer service.
번역
숙소 답변: Dear Khan , Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be good and appreciated the efforts of our staff in providing decent service.However, we apologize for the inconvenience you experienced with the car parking system. We understand how frustrating it can be to face issues with parking validation, and we sincerely apologize for any inconvenience caused. Rest assured, we will investigate this matter further and work on improving the parking process to ensure a smoother experience for our guests.Your feedback is valuable to us as it helps us identify areas for improvement, and we appreciate your understanding and patience in reporting the issue to our reception. We will take your comments seriously and use them to enhance our customer service and overall guest experience.Once again, thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you better during your next visit.Sincerely, George FratiloiuFront Office Manager
NARAYAN
스탠다드룸
투숙일: 2023년 9월
가족
리뷰 15개
5.0/5
강력 추천
작성일: 2023년10월18일
All good no complaint .we got a very nice stay in this hotel
번역
숙소 답변: Dear Narayan , Thank you for your kind review! We're delighted to hear that you had a very nice stay at our hotel, and we're glad to know that you had no complaints. It's our goal to provide a comfortable and enjoyable experience for all our guests.We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future. If you have any more comments or suggestions, please feel free to share them with us. Your satisfaction is our priority.Sincerely George FratiloiuFront Office Manager