호텔 알파 바젤(Hotel Alfa)

No air conditioning and no screens on the windows when we opened them up to cool down lots of flies got in the room. The safe didn't work and we had to get it reset just to stop beeping, the keys stopped working each day. We attempted to get a refund to switch hotels after the first night but they were not amenable.

Overall a very nice hotel - ideal as walking distance to the tennis. Pros : The rooms are decorated in a business style, great English TV channels (which is rare), warm duvets, safes that work & staff are helpful, good euro b'fast so some real pros with trams,Trattoria & coffee shops nearby. Cons: Pillows look great but are pretty useless, bathrooms need an upgrade, as the hotel no longer offers dinner a small fridge should be installed in each room - cheap to run & would be ideal for water/ snacks etc.. should offer luggage store after checkout. Overall really happy with stay but if the cons were reduced it would get 5 stars !

It is conveniently located. The room was clean, neat, and comfortable. The staff was kind and helpful. The price was excellent. I would have preferred a little more variety in the breakfast offerings, which were satisfactory. Also, the towels were not of good quality. For the price, it was an excellent choice, and I would go there again.

Greatly enjoyed our stay. Hotel clean, room fine, continental breakfast good and very convenient tram link to centre

room cleaned and tidy every day. easy and easily accessible by any type of transport.

I was very impressed by the staff at front desk. Very friendly and went out of their way to help me! And I would like to thank them for that

We liked our stay in Alfa hotel. A very sweet lady at the reception - much appreciated! The room was in good condition, nothing special but exactly like described on the website. We got free tickets for public transport, which came in handy to visit Basel. The tram stop is also in front of the hotel. Only negative point was that there were not enough parking spots.

Good parking space for cars, 24/7 access with card and clean towels and room every day

Very loud traffic noise to the room. No aircon. No wordrobe or even a clother rack with hangers to hang clothes. Shower a cubicle of max 1m*1m. Wifi not working. Would be disappointing even for what expected for a 3star hotel when paying 150eur a night. Now a whopping 450eur a night, booked 2 nights. Hotel never bothered to answer guest’s before-the-visit questions (to their email). Very very disappointed.