컴포트 스위트 빌링스 빌링스(Comfort Suites Billings)

I was super disappointed with the cleanliness, I found hair and stains on the bedding

우리를 체크인한 여성은 우리와 다른 손님들에게 내내 불평을 했습니다. 수영장은 '자정에 문을 닫습니다'라고 되어 있습니다. 우리에게 불평하던 아주머니는 지금 수영장을 일찍 닫는다고 하더군요. 그리고 아침에 다시 오려고요. 우리가 아침 식사를 하러 갔을 때 호텔 직원의 심문을 받고 어느 방에 있는지, 얼마나 오래 머무르는지 물었습니다. 이 호텔에서 이런 일이 일어난 것은 이번이 두 번째입니다.

우리 방은 환상적이었습니다. 숙소는 깨끗하고 깔끔했습니다. 아침까지 모든 것이 훌륭했고 아침 식사를 하러 갔을 때 음식이 충분하지 않았습니다. 계란도, 시럽도, 와플 믹스도, 주스도, 비스킷/그레이비도 없었습니다. 또 다른 손님이 조식 뷔페가 부족하다고 프런트 데스크 직원에게 접근하자 그 직원은 그날 출근한 사람이 자신뿐이라며 욕설을 퍼부었다. 그렇지 않으면 멋진 숙박에 대한 실망스러운 끝이었습니다.

빌링스에 있는 동안 우리는 이 호텔에 여러 번 묵었습니다. 이번에 방에 체크인을 했더니 서랍장에 있던 서랍이 빠져있고, 발받침도 소파에서 흩어져 있었습니다. 소파에 흰색 반점이 2개 있었습니다.

Friendly check in, accomodating with room preference. Breakfast was well stocked and clean. Pool was a hit with the kids. Cost was a little higher than other comfort suites locations.

The room wasn’t clean- they switched us but the second room had ripped couch and also wasn’t very clean.

Room was d Made up but dirty. Hair in bathroom yellow goo and bliod on towels hanging on rack. Got moved to different room.

Nice hotel and the front desk clerk was friendly and helpful. The breakfast bar was okay, but did not seem to be staffed by an attendant.

When we arrived in our room we found underwear in the closet, food in the fridge and the tub had not been cleaned well. The lady that was working quickly got us a new room. That room was missing a light in the bathroom and looked like there was some feces on the wall where the toilet paper holders were. (The toilet paper holder was place an odd distance from the toilet.) Overall the room was ok. There seems to be great potential at this hotel but it’s not well taken care of. When we had breakfast it seemed like maybe they were shorthanded on staff. The bathroom on the main floor had no soap. It just seems like the hotel needs a little TLC