호텔 일루니온 산 마메스(Hotel Ilunion San Mames)

Perfect location and amenities.

酒店設計獨特，新穎，前台服務不錯，就是接待處理的速度比較慢，電梯少有些不方便，有時需要等待，總體入住比較滿意。

極好的，下次出行還得選這家酒店

The staff were extremely helpful with regarding my lost luggage at the airport , particularly Roberto who was able to get issue resolved with airline. Greatly appreciated

The hotel room was fine; however, it lacked basics such as conditioner or tissues. There was one small and inconvenient trash can in the bathroom only. The shower had a half door which meant that a lot of water ended on the floor outside the shower itself and we were forced to use the bathmat towel to wipe the floor instead of our feet. The lights in the room were generally dim and one did not work at all. The windows were small and due to the perforated metal mesh outside the building, there was little light in the room. The Wi-Fi was not secure and I could not use my iPad since I was given an “unsafe connection” warning by my browser. In 2023, this is an unacceptable standard for a supposed reputable hotel. In the lobby, there was water available yet the glasses were always used and the little table with the water looked unkempt and certainly not inviting visitors to have a sip of water. Finally, the parking lot lights turned on automatically but also turned off very quickly and were left feeling like we’re in the dark most of the time (not a pleasant feel). The staff told us we could pay with our card at the exit , which turned out to be false. We had drive backwards I. A tight space to get to pay for parking.This hotel is definitely not meeting a 4 star expectation and was a big disappointment. I cannot recommend it.

Very new modern hotel. Very nice room high up on 10th floor. Very helpful reception staff. Convenient car park underneath the hotel.

I stayed 1 night checked in at midnight and it went well. The hotel is very clean and modern, close to local connections.