베스트 웨스턴 플러스 빅 레이크 인

Great hotel and excellent location. When I stayed at the hotel, it was around 8:15 PM and my microwave wasn't working. I called the front desk and reported the problem. I'm someone who, due to my work, stays in hotels quite often, and I know that after 5 PM, any issues that arise are usually fixed the next day. But I was impressed when the maintenance guy arrived, apologized for the inconvenience with the microwave, and fixed it. I also want to add that the hotel has excellent food service and overall cleanliness. You have an excellent staff, very professional and attentive to your guests. I hope you continue like this

I first walked in the room and it wasn't cleaned from the last person, then when i brought it too their attention they came up took the sheets off and left them outside the door and didn't actually clean anything since the front desk lady "didn't know where the cleaning supplies were" then i had to go down and get the sheets from the front desk because she didn't bring them up or put them on and when i went to put them on she also gave me the wrong size. The bed was also caked in dust which i accidentally came across when i tapped my hand against it to see a big cloud fill the air from it. To add to all of that they left stuff in the fridge from the previous guest and didn't restock the bathroom with towels or anything else either.

The elevator was out, which put me in a bad mood. A prior review said it was out last month, but it didn't list a specific date. I'm listing August 15, so make a note when it gets repaired. Fresh finishes. Looks new, but open about 8 years. (The desk chair works and has some spring, which is not the case in all hotels.) Beautiful lobby & breakfast room. Tiny pillows. I hate that. For a "plus," and an expensive one at that, I expect King or Queen-sized pillows. My room (even number) overlooked a service yard. The trucks were loud until at least 10 p.m. and started again at 6 a.m. The card in the room says ice and vending is available in the room by the elevators on each floor. Second floor room was empty. The indoor pool was closed for maintenance. The elevator is broken. Is this a pattern or a coincidence. Someone post a review when you notice one of them gets fixed. I wish fridge had freezer compartment. Top-notch mattress! Remote t-stat gives good temp control. Good breakfast. Neat trick to use moist towel to keep biscuits from drying out. Tall ceilings. A good amount of light with a bright one in the ceiling by the door. The shower head is high up, about 7 feet, which I like.

Best option for a stay in Big Lake. Not the best price, but the best location. I wanted to us the fitness center but could not due to a guest already using the instrument. The breakfast was really good. Staff was friendly. Internet was a lot more stable than other places in the area. The inter net was also a secure connection unlike what you normally see.

Second time we stayed here. It in my opinion the best place in town to stay. It is clean and friendly. We found it quiet. It is easy to get to. The breakfast was about what most hotels offer now.

Clean rooms, well kept hotel. Staff is super friendly. It's quiet, I don't hear the people in the rooms around me. Perhaps they're sleeping like I am. Lots of pillows. Was visiting family in town and this sure beat the sofa bed. I've stayed her multiple times. A little on the pricey side, but the entire town is like that. Strangely, since it's the middle of nowhere. But the overall experience is something I would love in all my hotel stays.