호텔 카세타 노바(Hotel Caseta Nova)

We couldn't gain access as their self check-in system didn't recognize our Spanish identity. There was not a single member of staff around, called the telephone number given for assistance, to no avail. We had to abort our stay, as this is so remote, no one around to help. Reported to the hotel and ***********. However they have charged us for 2 rooms and are refusing to give us a refund. Can only say don't go here, unless you know that they have staff on duty. The whole hotel looked like it was closed for winter. Disgusting attitude towards a genuine customer with a genuine problem. Do yourselves a favour, don't book a stay hete

The place had its glory days and both the buildings and the surroundings are very beautiful. Upon arrival, we had the feeling that it was a deserted place and we were in the wrong place. Everything is automated. There is a lack of love and the feeling of abandonment is very present. Unlike other fully automated hotels we have been to, at least they should have made an effort to have a more welcoming check-in area instead of a simple check-in machine at the front door... The room was fine, but with a strong cigarette smell, which we reported about upon arrival, but decided to stay in the room anyway. We were also informed that the restaurant was closed too late for changing to another place. Not our cup of tea...

We liked the shared kitchen and common spaces. Didn’t like the posting was not accurate and stated a fitness center which was not a thing.

El hotel estaba totalmente aislado y sin recepcionista. El check in es con una máquina. Se oye todo entre habitaciones. La carretera para llegar es muy mala.

No contestaban al teléfono de atención. Fue imposible encontrar el hotel, dado que la dirección indicada en la página no era correcta. Se intento llamar y durante una hora el teléfono comunicando. Al final tuve que reservar una habitación por mi cuenta en otro hotel. Horrible

Un lugar idilico y de sueño.El hotel muy bonito y muy acogedor,ideal para pasar varios dias de relax.