We came at 2am in the hotel for check-in, initially it was informed that there is no booking, after showing the confirmation, room was shown which was small for us and they offered upgraded room with way high price and charged us 40 usd for 3nights, since we were tired we took and paid the amount. After reaching to the room, we found AC, TV, WC FLUSH SIDE TABLE DRAWER not working. Side table drawer was full of Ashes. NO HOT WATER as well, when. Complaint to the staff he said water is hot enough to take shower, which was not. When I complained to the Agoda agent, next day he call on my mobile number and threatening me and asking why did I complained to Agoda. One of the worst staff I ever dealt with. Lier and taking advantage of taking extra money from guest. No NO to this hotel. Beware with the staff and service
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