베른 Yangdol Dongtse-Tsokhim 근처 호텔

호텔의 위치를 좋아했습니다. 그러나 우리는 a / c를 위해 그것을 예약했지만 에어컨이 우리가 가지고있는 3 개의 방 중 어느 곳에서도 작동하지 않았으므로 매우 실망했습니다. 밤에는 매우 뜨겁고 불편합니다.

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

the hotel it is pretty close to the train station and the center of the city, good service and rooms, unfortunatly the restaurant was close while i was there. nice old style hotel. Didn't like a lot the fact that the windows of the room were somehow connected to a common space.

Visiting from Ireland so the FOC public transport with Bern welcome app was fantastic , extremely frequent 9A bus service right outside , that was the highlight of this hotel , but in fairness I’d was reasonably priced on a hotel booking site , we did not book breakfast at €26pp per day , but hopped on the bus to the co-op , highly recommend, cost under €30 per day for 3adults 1 child , Cleaners coming into the room at 22:30 and 8:30 while we were in bed was unwelcome though , carpets need replacing as they are all I can say is filthy and smell bad . Pillows are tiny but bed comfy . Staff are friendly and can speak English very well which was a huge bonus for which I’m grateful . Tea & coffee making facilities but no iron in the room . FYI check with your mobile provider how your plan works in Switzerland as I was charged €66 the minute I landed ( nothing to do with hotel , just a heads up !) Bern is beautiful, I was visiting family and won’t hesitate to use this hotel again ( just hope the carpets will be changed !€ , so convenient to get to .

스위스는 너무나 사랑스러운 사람들이 있는 놀라운 나라지만 이 호텔은 최악이었습니다! 리셉션 직원은 Ibis와 Novotel(둘 다)에서 매우 전문적이지 않았습니다. 도움을 요청할 때마다 그들은 결코 당신을 돕거나 도와주려고 시도하지 않을 것입니다. 호스팅은 더 나쁩니다. Novotel의 리셉션에 있는 소녀는 부주의하며 귀하가 문제를 처리해야 하는 것처럼 귀하를 바라볼 것입니다. 제공할 수 없는 휴대폰을 충전할 수 있는 어댑터도 없습니다. 우리는 이곳에 체크인할 당시 7개가 넘는 호텔에 머물렀고 심지어 마을에도 어댑터가 있었습니다. 좋아, 그게 주된 문제는 아니지. 노보텔의 비즈니스 센터는 쓸모가 없습니다! 다운로드할 수 없습니다. 저장을 종료하고 시스템을 차단하므로 자신의 이메일로 보내세요. 알겠습니다. 그러면 왜 비즈니스 센터가 필요한가요?! 그래서 우리는 1시간 동안 거기 앉아서 문제를 이해하지 못했고 리셉션 직원은 그렇다고 말했습니다. 가져 가든지 남겨 두든지! 그러나 어느 곳에서나 그렇듯이 환대 분야에서 일할 자격이 있는 훌륭한 직원이 있습니다. JANINE & TANZINE과 같은 직원(철자가 정확했으면 좋겠습니다)은 우리가 머무는 동안 직면했던 모든 일로부터 천사이자 신선한 공기였습니다. 그들은 우리의 문제를 단 몇 초 만에 해결해 주었습니다. 우리가 아무것도 모르고 누구도 모르는 나라에 왔을 때 우리가 찾고 있는 호스트가 바로 그 호스트입니다. 고마워요 여러분, Rock it Stars! (둘 다 노보텔 출신) Abu Laban 가족 출신.

Bravo, Top, Sensationell Sehr freundlicher Empfang, tolles und sehr sauberes Zimmer und ein Fantastisches Frühstücksbuffet und ein ebenso sehr freundliches auf Wiedersehen. Einfach Top gewesen, herzlichen Dank an das ganze Team.

Stayed in this hotel for two weeks during my official visit in Switzerland. Located just opposite to Schonegg Tram stop, this hotel is just 10 mins from Bern Bahnof (Railway Station). This is an old design hotel with all modern amenities. The staff at the reception are polite helpful. The room which I got was at the end of the corridor which was quite small in terms of width. The bed was also quite small. The room was giving a vibe of coziness though. The bathroom was neat and clean but was small The hotel has an in house restaurant located in the first floor. Overall the food in the menu were quite expensive. The room rent didn’t include complimentary breakfast so the breakfast was also quite expensive ( 7.5 CHF for express and 19.5 for Buffet) Positives 1. Courteous Staff 2. Free High speed Wi Fi 3. Complimentary Public Transport pass 4. Clean and Hygienic room 5. B’ful view from the window 6. Check In and Check out was smooth Negatives 1. Small room 2. Items in the mini bar were quite expensive 3. Small bed 4. Air Condition in the room was bit confusing in terms of controlled heating/cooling

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

Wir verbrachten zwei Nächte in diesem Hotel in der Kategorie: Deluxe-Studio. Das Hotel liegt 150 m von der Bahnstation nach Bern entfernt. Die Bahn fährt tagsüber alle 22 Minuten bis in die Innenstadt zum Bahnhofsplatz/Spitalgasse für 14€ pro Person. Die Tiefgaragenplätze für 15€ pro Tag sind groß und vor dem Hotel gab es keine freien Parkplätze zur Verfügung. Per Self-check-in wurde eine Karte für das Zimmer zur Verfügung gestellt. Die Luftzirkulation in den Fluren bis zum Zimmer sowie auch die Luft im Deluxe-Studio war sehr ”abgestanden”. Da sich im Deluxe-Studio die Fenster öffnen lassen, ist die Luft schnell wieder frisch. Das Deluxe-Studio hat eine Größe von 27 m2 und viel Stauraum in einem großen Schrank. Das Bett ist bequem mit Blick auf einem großen Flat. Die Küche ist gut ausgestattet, auch ein kleiner Geschirrspüler ist vorhanden. Ein Schreibtisch steht direkt vor der Fensterfront mit Gardinen und Außenrollläden. Das Preis-Leistungsverhältnis wird erfüllt.