Visionapartments Berlin - Contactless Check-IN

Piso muy espacioso, con muchos armarios, limpio y muy centrico. Punto a mejorar, quizas la comunicacion con la propiedad, pero el resto quedamos muy satisfechos.

우리는 어머니, 아버지와 함께 갔고 두 개의 침실이 필요했습니다. 우리에게는 더블 침대 하나만 제공되었고, 다른 하나는 상단에 매트리스 시트가 있는 가죽 풀아웃 소파 베드였습니다. 이것은 중앙에 단단한 나무 조각이 있어서 바위처럼 단단했습니다. 목적에 전혀 맞지 않았고 전체 여행 동안 우리 모두에게 끔찍한 허리 통증을 일으켰습니다. 주방에는 잘 갖춰져 있고 욕실은 깨끗했습니다.

My daughter and partner have been left stranded in Berlin as no accommodation available even though it was booked and paid months ago Company kept asking for various ways of sending passport details none of which were acceptable to them. My daughter has had her “birthday” day ruined. Thankfully after a few hours *********** have managed to secure other accommodation and have promised to refund price difference. This place is a total scam and *********** need to remove from their website This is a disgrace

Terrible service. They expect you to print a form and then sign it and return it by email which is not helpful if you are booking on the day and travelling like I was. When I told them this, they said there are forms when you arrive. Nobody available to help when you arrive. In fact I didn’t t see one member of staff in the whole 2 day stay. They didn’t give any access code to enter the building so I wasn’t able to enter the building to get the form. When I managed to get with another guest, I completed the form and then returned it by email. I was then left waiting for 2 hours after a long flight and busy day to get the access code to enter the apartment. I only got the code when I called the booking agent to cancel the booking - only then were the staff bothered to check the multiple emails I had sent. Inside the apartment it is small and there is no shower gel. No air conditioning. No coffee or tea. Overall it was awful service and I would not recommend to anyone.

Un auténtico desastre. Cuando llegué a la habitación, toda llena de cervezas abiertas, bordes de pizza, cama sin hacer, toallas por el suelo... Obviamente sin hacer... En el pasillo, una pareja viendo su habitación que estaba en el mismo estado o peor... Y claro, no hay nadie en recepción para preguntar/quejarse, sólo un teléfono que nadie contesta. Les mandé un mail en el que me pidieron fotos de la habitación, y en vez de mandar a alguien que hiciese la habitación, o solucionar el problema como hubiese hecho una empresa normal, es decir, darme una solución para esa noche, hacer la habitación y poder ir el resto de días, me contestaron que procederían a hacer el abono del total de la reserva y anular todo (abono que por cierto tardaron casi 2 semanas en hacerlo). Si podéis, elegid cualquier otro hotel/empresa.

Mon expérience à été mauvaise du début à la fin! Chambre pas propre à mon arrivée et au bout de 9 jours toujours pas de ménage... J'ai du appeler et réclamer. En bref, c'est un hôtel budget pour étudiant qui veulent faire la fête. La nuit devrait être à 30€ max.