Visionapartments Berlin - Contactless Check-IN

Easy to find, easy access, the perfect location - will book again!

Piso muy espacioso, con muchos armarios, limpio y muy centrico. Punto a mejorar, quizas la comunicacion con la propiedad, pero el resto quedamos muy satisfechos.

저는 스위스 제네바에 있는 VisionApartment(VA)에 묵었는데 호텔이 너무 좋아서 독일에서 VA를 하면 어떨까 하는 생각이 들었습니다. 오후 3시에 체크인했는데 로비는 열렸는데 메인 리셉션이 닫혀있어서 이상하다고 생각했는데 완벽하게 안전해서 걱정하지 마세요. 이 호텔은 비대면 호텔이므로 도움을 줄 직원을 찾을 수 없습니다. 숙련된 여행자가 아닌 사람에게는 위협이 될 수 있는 호텔입니다. 입장 시 복도 조명이 켜집니다. 도착하자마자 바닥에 잔해물이 있는 것을 발견했는데 그 다음날에도 그대로 남아 있어서 호텔에는 이와 같은 것을 모니터링할 사람이 없습니다. 내 방은 4층에 있었고 아래에는 음악을 크게 틀어주는 레스토랑이 있는데 오후 10시쯤에는 음악 연주가 멈춥니다. 내 방은 깨끗했고 접시, 컵, 와인잔, 식기, 요리 팬이 완비되어 있습니다. 욕실은 적당한 크기의 욕실입니다. 샤워기의 세면대에서 물이 새므로 특히 노인이 넘어질 수 있으므로 샤워기에서 나갈 때 조심해야 합니다. 침대가 딱딱해요. 저는 푹신한 침대를 선호하기 때문에 개인 취향입니다. 베개는 2개만 드립니다. 매우 조용한 호텔로 안전하다고 느꼈으며 주요 쇼핑, 레스토랑까지 도보로 이동할 수 있는 거리에 있습니다.

Just dont book here. Everything is just a bit old and a bit broken and a bit dirty. Its not a disaster but for the same price and good location there are much nicer options. It was quite depressing to stay here, the properties own photos make it look really nice so please pay attention to the visitors photos instead. On the plus side, i like the convenience of self check in and it worked as it should. There is no one to contact if anything does go wrong however. When I contacted the company regarding my broken curtain I was told someone would fix it but it never was and when chased I never herd back.

Terrible service. They expect you to print a form and then sign it and return it by email which is not helpful if you are booking on the day and travelling like I was. When I told them this, they said there are forms when you arrive. Nobody available to help when you arrive. In fact I didn’t t see one member of staff in the whole 2 day stay. They didn’t give any access code to enter the building so I wasn’t able to enter the building to get the form. When I managed to get with another guest, I completed the form and then returned it by email. I was then left waiting for 2 hours after a long flight and busy day to get the access code to enter the apartment. I only got the code when I called the booking agent to cancel the booking - only then were the staff bothered to check the multiple emails I had sent. Inside the apartment it is small and there is no shower gel. No air conditioning. No coffee or tea. Overall it was awful service and I would not recommend to anyone.

Het is vreselijk; de communicatie is ronduit slecht of eigenlijk… helemaal niet. Je moet formulieren online opsturen, samen met een kopie van je paspoort. Je zou dan een code krijgen om in het gebouw en je appartement te kunnen. Er wordt niet gereageerd op e-mails die wij stuurden met het verzoek om een code; we kregen geen antwoord of een automatische reply dat ze binnen 7 dagen reageren: dat is natuurlijk niet op tijd als je voor de deur staat. We kregen uiteindelijk geen code om naar binnen te kunnen en konden daardoor geen gebruik maken van het hotel. Ik moest een ander hotel boeken. Dit is gewoon 1 grote scam!!