인기 베를린 홀리데이 인 호텔

위치가 완벽합니다 !! 알렉산더플라츠 광장이 바로 호텔 뒷편과 이어져 있습니다! 많은 관광지가 도보로 가능하고 많은 음식점과 쇼핑 센터가 모여 있어 편리 합니다 !! 짧은 여행을 계획 중이라면 최고의 선택이 될거예요. 뷰도 탁 트여 있어 답답하지 않고 만족 스러웠어요.!! 추천합니다! 다만 객실에 냉장고가 없습니다... 여름에 호텔을 예약하였다면 더 아쉬울 수 있어요. 그리고 객실이 많이 작고 욕실이 투명한 유리로 되어있어 가족과 머물기에 적합하지 않을 수 있습니다 (커튼은 있지만 다 가릴 수 없어요 ㅠ ) 만약 장기간 베를린에 머물 예정 이며 동성 가족과의 여행이 아니시라면 고민 해보셔야 할 수도 있습니다. 그러나 위치가 너무나 완벽하기 때문에 단기 여행객에게 추천 하는 호텔입니다!!

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

Visited the hotel with a group of 26 lads, whilst we weren't the easiest to deal with the hotel staff put up with us and helped us out where they could! Special mention to the lady on the bar, she didn't speak great English but she was brilliant, her colleague on the bar wasn't the happiest of chaps but I think we won him around a little bit! Another mention goes to Francesco at reception! What a man! He couldn't help us anymore and I hope his Fantasy Football Team does well! Rooms were clean, showers great, no complaints! Good location too! Would definitely stay again! Top stuff, thank you!

호텔은 넓은 객실과 편안한 객실을 갖추고 있습니다. 위치는 베를린 중앙역 바로 근처에 있으며 기차역에 대형 슈퍼마켓이 많이 있습니다. 호텔 투숙 시 교통카드를 신청할 수 있으며, 실내 지하철과 버스를 원하는 대로 이용할 수 있다는 점이 가장 가성비 좋은 부분입니다. 우리는 베를린에서 3박을 묵었는데, 1일권을 사면 1인당 10유로입니다.