ReGo Apartments

My partner and I took the kids to Italy for a summer holiday and we booked this place looking at the photos from their website and we fall in love with it. Paid top price for one night and when we got there we were given instructions to go to another flat around the corner on a busy road. Flat was horrible dull and the balcony had a horrible view to a wall full of mould. We asked them to change the location for us to what they have online and this was not an option. We couldn't even take the kids for dinner because there was no key in the flat. Tried to call them multiple times and they didn't take the phone until we used a different number. We didn't stay there and left. This to me is selling us something not as described for a very high price. We didn't stay and they didn't even consider refunding us knowing the terrible service we received. Stay away from this place! They get one star because I had to put something to do this feedback for me they get nothing.

Dalle foto eravamo convinti ma si è dimostrata una scelta pessima, Personale non professionale ci hanno lasciato fuori il cancello per 45 minuti in attesa che ci venivo ad aprire, Non c’è privacy dalle finestre i vicini vedono tutto, Appartamento molto rumoroso, La caldaia si è bloccata e sono stato una giornata intera con acqua fredda senza poter fare una doccia, Bagno piccolo e molto scomodo. Pulizia scarsa. Infine abbiamo trovato sotto al letto un assorbente femminile usato, Vergognoso e prezzi molto alti. Non ci tornerò Bocciato