코트야드 바이 메리어트 벤턴빌(Courtyard Bentonville)

Amazing easy check in. The hotel was great and provided almost everything we needed. Just no hair dryer but not a deal breaker I brought not own anyhow.

Very nice facility- met my expectations and meets the courtyard Marriott standard. One complaint that is not unique to the Bentonville hotel is the fact that the soap dispensers in the shower are virtually unreadable- it is impossible to know which is soap, which is shampoo, and which is conditioner. The font is so small and in a color so indistinguishable, and most people don’t wear their glasses in the shower—which doesn’t help much either! The brand is big and bold, but if you can’t read the contents, no one will remember the brand! Marriott has done so much to improve the customer experience—this detail would seem easy to fix.

The food served in the evening was terrible and expensive. The lady who prepared it didn’t know how to use the equipment so the frozen hamburger paddy was Luke warm. The quesadilla was obviously microwaved so the taco shell was rubber.

The staff was very friendly. The room was nice. The bed was comfy. I was disappointed at the lack of toiletries. There was a lone little, bitty bottle of body wash on the sink. There was no soap in the shower. The towels were rough. The only coffee (other than mediocre in-room coffee) was overpriced Starbucks in the lobby bistro. Other chains offer free coffee and breakfast.

Cleanliness was great. Great workout room. Breakfast food was pricey. Staff responded to questions but rarely smiled and seemed tired or indifferent. Perhaps had a bad day. Fire alarm jolted us awake at 5-ish in the morning. Stopped after a while. Repeatedly rec'd a busy signal at front desk. No announcement that it was a false alarm. We assumed this after fire truck pulled up in front of hotel and left after what we assumed was an all-clear.

High priced older outdated bathrooms. Room service only every other day without notice

Services were lacking. Only asked for towel service and did not receive once during our 3 night stay.

The room was just awesome, staff did a Great job with cleaning!

Nice room! Sofa was nice and the tv was good!