Verified traveler
2021년 7월 3일
We booked this on the basis of its 4 star rating and the reviews. On arriving we were met by an elderly man who took us to what he thought was our accommodation. We were not sure it was but some parts of it convinced us that we were in the right place. The kitchen worktops were crumby and sticky. The cloth was old and stale. I found some antibacterial wipes and started to clean while my husband brought the bags in. The toilet smelled of urine and there was no hand wash. The shower cubicle was small and grubby. The bedding was clean but the rooms smelled of damp and the towels smelled rancid. The sofas were not inviting to sit on. Then we saw the dust on the furniture and decided at that point that we could not stay there. When we got home we emailed the owner explaining this and that her only recourse would be to refund our money but got no reply or apology. The previous 3 nights we spent in a b&b of the same rating but it was beautiful, spotless and covid aware. The contrast between that one and Hawthorn was night and day.
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