We visited 3rd to 13th July with Jet2 Holidays, if we return we would get a private taxi to hotel, 20 mins versus an hour + on the bus. Check in nice and straight forward, reception is decorated to a high standard and is on the 8th floor( street level) , hotel has 12 floors, beach and pools being 1st floor and buffet restaurant on 7th floor. Room spacious enough only gripe was lack of hangers, around 8 of them between 2 adults …take a few of your own. Room cleaned daily and if you want towels changed drop them all in the bath to ensure you get fresh ones. Buffet restaurant was lovely , beautiful view of the ocean from the 7th floor. Yes there was repetition but food was always hot and the salad bar plentiful with choice, staff constantly monitored the stations wiping clean the smallest drip or spill. Drinks service was relaxed but once you got know the waiting staff they often remembered your drinks choices and appreciated us making an effort with attempts at Spanish even just a please and thankyou goes a long way, big thankyou to Cosme Rodreguez who greeted everyone with a big smile 😃 and was very attentive no matter how busy his section was. We used the BThai ala carte once as it unfortunately only opens Thursday to Sunday and had a lovely meal. We had the option to have an ala carte lunch at la Bonita beach restaurant however the temp was 35-40 degrees due to heatwave so we opted for the air conditioned buffet instead. We used the beach during the day and had to pay 14 euros for 2 loungers with padded cushion and parasol each visit, with 3 days to go a section was cordoned off with signs for use by hotel Benalma only, the people who owned them then covered the signs with paper and explained they were waiting for the hotel to sign a contract for them, so we had to continue to pay the same lady for the rest of the stay, would be great if the beach loungers were free for hotel guests rather than the add expense. Hotel Beach bar close to beach front and again staff were always polite and again remembered drinks choices, a big shout to Adrian Sederno who’s English was perfect but genuinely appreciated our pigeon Spanish 😃. Overall couldn’t fault the Hotel and can see us returning in the future.
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