벨루오리존치 가족여행 호텔

Excelente, me hospedarei novamente sempre que for a cidade, belíssimo e confortável, muito chique.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

나는 호텔이 매우 좋다고 알았습니다. 8 월 BH의 다른 호텔에서는 나쁜 경험이었습니다. 산 디에고는 깨끗하고 새롭고 냄새가 좋으며 객실은 작지만 덜합니다. 복도에는 카펫이있어 소음을 방지합니다. 커피는 매우 좋습니다 (나는 단지 나쁜 품질이나 제시되는 척하는 것을 좋아하지 않았습니다). 다음에는 맥도날드가 있으며, 거리에는 약간의 움직임이 있으며, 승무원은 마음이 있습니다. 3 개의 빠른 리프트, 그것은 오르거나 내리지 않았고, 에어컨은 분리되고 창문이 아닙니다. 마지막으로 BH가 아닌 표준 도시 호텔입니다. 이틀을 묵고 4인실 2인실을 각각 2인실로 예약했어요.

Vamos voltar mais vezes. Gostei muito do hotel , do quarto. Chegamos e fomos bem recebidos, fizemos o pedido de uma pizza, que por sinal estava maravilhosa . Um agradecimento especial para o chefe André. Fiz questão de ir dar os parabéns pessoalmente.